Dayzell Ann Supatan
Edmonton,AB
Summary
Clinic Manager with high level of professionalism, motivation and commitment to patient satisfaction. Over 5 years of experience facilitating staff teams and working alongside medical personnel. Strong skills in budgeting and recordkeeping.
Overview
13
13
years of professional experience
Work History
Optometrist Assistant
Windermere Eye Centre
10.2015 - 01.2023
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Called and faxed pharmacies to submit prescriptions and refills
- Gathered forms, copied insurance cards and collect patient information for billing and insurance filing
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
Psychiatric Nursing Assistant
Capital Care Norwood
12.2013 - 10.2018
- Assisted staff members during emergency situations while maintaining professionalism and observational skills
- Minimized injuries to staff or patients by offering important support or restraint to control patient movements
- Supervised safety, behavior and aggressive actions during scheduled and emergency trips off campus
- Assisted patients with adjusting to hospital procedures and helped each thrive in highly structured settings
Geriatric Nursing Assistant
Lac La Biche Hospital
04.2012 - 10.2013
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Checked supply availability and laid out instruments for patient rooms
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
Staff Nurse
Community Hospital
04.2010 - 03.2012
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
- Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes
- Managed elements of patient care, from admission to discharge or transfer to other units, using nursing expertise to conduct assessments, administer medications, initiate nursing and emergency interventions, contribute to care plan development and educate patients
- Delivered medications via oral, IV and intramuscular injections, monitoring responses to catch and address new concerns
Education
Bachelor of Science in Nursing -
Dr. Jose G. Tamayo Medical University
Binan PhilippinesSkills
- Policy and Procedure Development
- Budget Oversight
- Staff Management
- Policy Implementation
- Strategic Planning
- Staff Development
- Budgeting Expertise
- Employee Performance
- Data analysis
- Decision-making
- Leadership abilities
- Risk management
- Problem-solving
Languages
English
Full Professional
Timeline
Optometrist Assistant
Windermere Eye Centre
10.2015 - 01.2023
Psychiatric Nursing Assistant
Capital Care Norwood
12.2013 - 10.2018
Geriatric Nursing Assistant
Lac La Biche Hospital
04.2012 - 10.2013
Staff Nurse
Community Hospital
04.2010 - 03.2012
Bachelor of Science in Nursing -
Dr. Jose G. Tamayo Medical University
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