Christopher Flores
YORKTON,SK
Summary
Professional banking specialist with comprehensive understanding of financial products and customer service excellence. Proven ability to assess client needs and offer personalized financial solutions. Valued team collaborator who adapts to changing priorities and consistently achieves results. Skilled in financial advising and client relationship management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Personal Banker
TD Bank
12.2024 - Current
- Assisted clients with account inquiries and transaction processing.
- Educated customers on banking products and services to enhance financial literacy.
- Processed loan applications and documented customer information accurately.
- Collaborated with team members to meet daily operational targets and improve service delivery.
- Resolved customer issues efficiently, providing timely follow-up communications.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
Personal Banking Associate
TD Bank
09.2021 - 12.2024
- Assisted clients in opening and managing personal banking accounts.
- Educated customers on various financial products and services available.
- Processed transactions efficiently, ensuring accuracy and compliance with policies.
- Supported team in resolving customer inquiries and issues promptly.
Sales and Leasing Consultant
Key Chevrolet
08.2012 - 09.2021
- Cultivated strong customer relationships to enhance client satisfaction and retention.
- Conducted comprehensive vehicle presentations and test drives to showcase product features effectively.
- Streamlined leasing processes, improving turnaround times for customer approvals and documents.
- Collaborated with finance team to create tailored financing solutions for diverse clientele.
Education
Bachelor of Science - Hotel, Motel, And Restaurant Management
Arellano Univeristy
Manila, Philippines04-2022
Skills
- Relationship building
- Branch operations
- Customer service
- Customer satisfaction
- Cash handling
- Sales expertise
- Banking policies and procedures
- Financial advising
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Certification
Training
- Certified Mutual Fund Representative
IFIC Certificate completion
The Investment Funds in Canada offered by the Canadian Securities Institute, provides foundational knowledge in selling mutual funds. It covers financial markets, mutual fund types, client suitability, and regulatory responsibilities
Timeline
Personal Banker
TD Bank
12.2024 - Current
Personal Banking Associate
TD Bank
09.2021 - 12.2024
Sales and Leasing Consultant
Key Chevrolet
08.2012 - 09.2021
Bachelor of Science - Hotel, Motel, And Restaurant Management
Arellano Univeristy
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