Skills
Summary
Work History
Education
Certification
Achievements:
Interests:
Generic

Annette Hipkiss Paprocki

Stoney Creek,ON

Skills

  • Educational Leadership
  • Customer Support / Service
  • Effective behavior management
  • Conflict Resolution
  • Innovative problem resolution
  • Adaptability / Flexibility
  • Multidisciplinary team collaboration
  • Rapid learner
  • Multi-tasker
  • Recognizes rapport's role in relationships
  • Digital Literacy / Fluency
  • Data Entry and Management
  • Microsoft Office 365, Outlook, Word, Powerpoint, Excel, Nearpod, Canva, Teams, One Drive
  • D2L Brightspace Learning Management Software
  • Follett Aspen Student Information System
  • CPR and first aid

Summary

Administrator - Educator - Customer Support

Dynamic Educator / Administrator with 10+ years of client care / support, looking to leverage my interpersonal, communication, and administrative skills. Recognized for a collaborative approach and adaptability to evolving support needs. Skilled in managing schedules and handling confidential communications. Strong understanding of problem-solving and adaptable to new challenges.

An effective collaborator who is focused on supporting organizational goals.

Work History

Educational Assistant

Hamilton Wentworth Catholic District School Board
Hamilton, ON
2006 - Current
  • Provide educational, behavioural, emotional and organizational support to students of all ages and with diverse exceptionalities
  • Use my cognitive flexibility to identify the current needs of the student, adapt lessons and utilize differentiated instructional strategies to ensure comprehension, in collaboration with special education staff
  • Utilize my advanced de-escalation tactics to help students deal with emotional outbursts by using active listening skills, responding with empathy and providing the best strategy to reach a resolution
  • Maintain detailed and accurate records of student progress
  • Demonstrated success in establishing goals, making knowledgeable decisions and handling confidential information
  • Able to leverage exceptional communication skills to interact with a multi-disciplinary team
  • Proven ability to learn new, and utilize existing software to analyze, find solutions and present data in a professional manner
  • Experienced in the use of SEA equipment and special education documentation
  • Highlight: after completing the Lexia Academy course, I endorsed the expansion of the Lexia Learning System LLC software to assist a broader number of learners, beyond the special education department, by promoting the proven benefits of the program to the administration
  • Highlight: successful in maintaining engagement during Covid, by creating Nearpod slideshows to present concepts in science and social studies at the comprehension level of the students

CanSkate Director / Carnival Director / Professional Coach

Grimsby Figure Skating Club
Grimsby, ON
2000 - 2005
  • Directed strategic planning and management of a skating program
  • Acted as first point of contact for inquiries into the program
  • Customer onboarding
  • Recruited volunteer coaches and implemented mentoring program to promote a team atmosphere
  • Maintained staff and season schedule
  • Led organizational meetings to ensure alignment of goals was cohesive with all parties
  • Procurement of supplies and working within budgets
  • Operated with attention to detail with the input of data in order to produce accurate records for Skate Canada
  • Liason with Board Members and sponsors in the community
  • Highlight: Instrumental in implementing the expansion of the program by offering instruction to hockey players
  • Highlight: Executed a successful year-end ice show as Carnival Director by utilizing my creativity, planning and organizational skills

IT – Application Support and Education

Westburne Supply
Burlington, ON
01.1989 - 01.1993
  • Analyzed application problems and provided solutions
  • Trained and educated co-workers on latest software in all Ontario branches
  • Input and managed data of sales orders, credits and adjustments with accuracy and attention to detail
  • Self-motivated, with a strong sense of personal responsibility
  • Managed time efficiently in order to complete all tasks within deadlines
  • Proven ability to learn quickly and adapt to new situations, new technology and software applications

Education

Educational Assistant Diploma, Honors - Psychology, Crisis Intervention, Behaviour Management, Personal and Interpersonal Skills

Mohawk College
Hamilton, ON

Certification

  • Behaviour Management System Recertification (2025)
  • Anaphylaxis Awareness / WHMIS Training (2025)
  • Managing Employee Problems - InLearning on Indeed (2023)
  • MH LIT: Mental Health in Action Elementary (2022)
  • Equity and Inclusion Seminar - (2022)
  • Queering the Schoolhouse : LGBTQ+ Inclusion for Educators - University of Colorado (2022)
  • Queering Identities: LGBTQ+ Sexuality and Gender Identity - University of Colorado (2022)
  • Psychological First Aid - John Hopkins University (2020)
  • Autism Certification Ctr - Foundation of Evidence-based Strategies - Toddler and Preschool Age -School Age (2020)
  • RBT 40-hour Training - Florida Tech (2020)
  • Safetalk = Suicide Awareness - (2019)
  • AODA Customer Training Program/ Worker Health and Safety Awareness (2016)

Achievements:

  • Awarded the Hamilton Wentworth Catholic District School Board Director’s Award for “Outstanding Dedication to Students and Staff” (2015)
  • Recruited to be a part of a international ice-skating show in Atami, Japan

Interests:

Gardening, travelling, and learning new things!
Annette Hipkiss Paprocki