Dannielle Traverse

• Self-motivated, with a strong sense of personal responsibility.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Placed orders for housekeeping supplies and guest toiletries.
• Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.
• Streamlined housekeeping processes for increased efficiency and reduced labor costs.
• Conducted regular inspections of rooms and common areas to ensure compliance with health and safety regulations.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Communicated repair needs to maintenance staff.
• Maintained detailed records of maintenance needs and repairs, liaising with maintenance department for timely completion.
• Worked with front desk to respond promptly to all guest requests.
• Contributed to high occupancy rates by consistently delivering exceptional service that exceeded guest expectations.
• Created a welcoming atmosphere with attention to detail in room preparation and presentation.
• Collaborated with front desk personnel to address guest concerns promptly and courteously.
• Improved overall guest satisfaction by maintaining impeccable cleanliness and organization of all hotel areas.
• Implemented eco-friendly practices to reduce waste and promote sustainability within the hotel.
• Managed laundry sorting, washing, drying, and ironing.
• Participated in quality assurance reviews, implementing changes as needed to improve overall service and guest satisfaction.
• Kept building entryway glass clean and polished for professional presentation.
• Completed schedules, shift reports, and other business documentation.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Ensured proper handling of lost-and-found items, returning them promptly to their rightful owners whenever possible.
• Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
• Increased employee performance through effective supervision and training.
• Restocked cleaning storage cabinets, carts and baskets for easy use.
• Sorted, laundered and put away various laundry items.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Completed special housekeeping actions such as turning mattresses on set schedule.
• Returned emptied garbage receptacles to proper locations.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Polished fixtures to achieve professional shine and appearance.
• Handled requests for extra linens, toiletries and other supplies.
• Changed bed linens and collected soiled linens for cleaning.
• Ran special errands, including retrieving dry cleaning and making requested purchases.
• Hang, cleaned and rehung draperies to maintain freshness.
• Washed and put away kitchen dishes, utensils and glassware.

Sanitized common area,bathrooms hallways ,front office and office upstairs

Self-motivated, with a strong sense of personal responsibility.

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations..
• Cleaned offices, lunch area, bathrooms.tool room .shop