To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Sale Representative
Home Depot
Ottawa, ON
04.2017 - 07.2020
Ring up customer purchases in my designated coverage area
Being able to answer any question customers may have and make proactive recommendations
Inform customer of additional services like extended warranty and coverage
Participate in ongoing training that pertains area of the store
Ensure the work area is free of clutter and other potential hazards
Sales Associate
Ottawa, ON
01.2012 - 12.2016
Maintained constant presence on the sales floor to address customer needs
Approached browsing customer and initiate conversations to determine buying needs
Recommend appropriate items and direct or lead customers to selections
Assist customers with trying on items, finding appropriate sizes and completing purchases
Acted as cashier for daily purchases, sales returns and exchanges
Prepared for promotions by rearranging stock, adding signage and retagging merchandise
Maintained the merchandise and visual presentation standards throughout the store
Upsold customers with HBC Credit Card proposal
Sales Associate
Best Buy
Ottawa, ON
11.2011 - 01.2012
Greeted customers as they arrive at the store and indulge them in conversation to determine their
electronic and buying need
Lead customers to their required aisles and provide them with information on new arrivals
Demonstrated product features and provide information regarding additional features
Provided information regarding store policies, product manufacturers and popular items
Acted as liaison for customer who did not understand the technology
Fitted customers with the correct television to suit their needs and lifestyle
Upselling Customer with product warranties and accessories
Acted as cashier for daily purchases, sales returns and exchanges
Ensured store was stocked, displayed and secured according to a fit-up plan.
Assistant Manager
Sunglass Hut
Ottawa, ON
01.2010 - 01.2011
Trained store staff by reviewing and revising orientation to products and sales training materials;
delivering
training sessions; reviewing staff job results and learning needs with retail store manager; developing
and implementing new product training
Evaluates competition by visiting competing stores; gathering information such as style, quality, and
prices of competitive merchandise
Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume
price
breaks; placing and expediting orders; verifying receipt
Attracts customers by originating display ideas; following display suggestions or schedules; constructing
or assembling prefabricated display properties; producing merchandise displays in windows and
showcases, and on sales floor
Promotes sales by demonstrating merchandise and products to customers
Helps customers by providing information; answering questions; obtaining merchandise requested;
completing
payment transactions; preparing merchandise for delivery
Prepares sales and customer relations reports by analyzing and categorizing sales information;
identifying and investigating customer complaints and service suggestions
Maintains a safe and clean store environment by developing and publishing evacuation routes;
determining and documenting locations of potentially dangerous materials and chemicals
Maintains inventory by checking merchandise to determine inventory levels; anticipating customer
demand
Prepares reports by collecting, analyzing, and summarizing information
Maintains quality service by establishing and enforcing organization standards
Maintains professional and technical knowledge by attending educational workshops; reviewing
professional
publications; establishing personal networks; benchmarking state-of-the-art practices; participating in
professional societies
Contributes to team effort by accomplishing related results as needed.
Laboratory Technician
Canadian Medical Laboratory
Toronto, ON
01.2008 - 01.2009
Maintains glassware by picking-up, cleaning, washing, sterilizing, and distributing
Provides glassware by ordering, receiving, and inventorying glassware
Keeps equipment operating by following operating instructions, troubleshooting breakdowns,
maintaining supplies; performing preventive maintenance; calling for repairs
Documents information by maintaining daily logs and equipment record books
Resolves problems by examining and evaluating data; selecting corrective steps
Completes projects by assisting project team; attending and participating in group and project meetings
Updates job knowledge by participating in educational opportunities; reading technical publications
Enhances laboratory and organization reputation by accepting ownership for accomplishing new and
different
requests; exploring opportunities to add value to job accomplishments.
Volunteer
Neuro-pain Corporation
Naples, IT
01.2006 - 01.2007
Education
AEC -
DEP - undefined
or Skilled Trade Certificate in Public Health - undefined
Everest college
diploma - Respiratory therapist
Algonquin College
2016
Skills
Inside Sales
Upselling
Commercial Cleaning
Retail Management
Cold Calling
Product Demos
Sales Management
Languages
English - Advanced
Certifications and Licenses
Medical Laboratory Technician
Additional Information
KEY QUALIFICATIONS
Ability to build productive relationships, resolve complex issues and win customer loyalty
Ability to operate computer systems
Microsoft Office Suite, POS systems, IE, Chrome, Firefox
Able to adapt to different environments
Can be depended upon, including short notice
Enjoy working with others to accomplish goals
Professionalism in dealing with sensitive and confidential information
Languages
Fluent in English and Creole, Basic to Intermediate French
Open availability Monday to Friday and Weekends
Timeline
Sale Representative
Home Depot
04.2017 - 07.2020
Sales Associate
01.2012 - 12.2016
Sales Associate
Best Buy
11.2011 - 01.2012
Assistant Manager
Sunglass Hut
01.2010 - 01.2011
Laboratory Technician
Canadian Medical Laboratory
01.2008 - 01.2009
Volunteer
Neuro-pain Corporation
01.2006 - 01.2007
AEC -
DEP - undefined
or Skilled Trade Certificate in Public Health - undefined
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
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