ROHIT RANA
HAMILTON
Summary
Dynamic Field Operations Manager with Bell Technical Solutions, recognized for enhancing operational efficiency and team performance. Expert in training and mentoring, I implemented quality control measures that reduced customer complaints and fostered a positive work culture. Skilled in data analysis and conflict resolution, I effectively aligned field operations with corporate objectives.
Overview
8
8
years of professional experience
Work History
Field Operations Manager
Bell Technical Solutions
06.2023 - Current
- Maintained open lines of communication between upper management and field personnel, facilitating smooth information flow throughout the organization.
- Coordinated logistics efforts for efficient deployment of resources across various job sites simultaneously.
- Aligned field operations goals with overall company objectives, ensuring all projects were executed according to corporate standards and expectations.
- Monitored team performance to assess training requirements and areas in need of improvement.
- Implemented quality control measures to minimize errors during project execution, resulting in fewer customer complaints and higher satisfaction rates.
- Boosted team morale by fostering a positive work culture and recognizing outstanding individual achievements regularly.
- Implemented and maintained high standards of quality in all areas.
- Analyzed data trends to identify potential bottlenecks in the field operations process, implementing solutions to address these issues effectively.
- Performed daily inspections, charted readings, documented equipment downtime, and oversaw maintenance for equipment.
- Met with senior management to determine needs and develop roadmaps.
Field Technician
Bell Technical Solutions
07.2017 - 06.2023
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Checked, repaired and repacked survival equipment to meet specifications.
Education
Diploma - Computer Networking
Mohawk College of Applied Arts And Technology
Hamilton, None12-2016
Degree - Information Technology
Rayat And Bahra College of Engineering
Hoshiarpur07-2013
Skills
- Staff oversight
- Operational efficiency
- Training and mentoring
- Team building
- Operational planning
- Team supervision
- Program leadership
- Adaptability and flexibility
- Recruitment and hiring
- Conflict resolution
Languages
English
Full Professional
Timeline
Field Operations Manager
Bell Technical Solutions
06.2023 - Current
Field Technician
Bell Technical Solutions
07.2017 - 06.2023
Diploma - Computer Networking
Mohawk College of Applied Arts And Technology
Degree - Information Technology
Rayat And Bahra College of Engineering
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