Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ROHIT RANA

HAMILTON

Summary

Dynamic Field Operations Manager with Bell Technical Solutions, recognized for enhancing operational efficiency and team performance. Expert in training and mentoring, I implemented quality control measures that reduced customer complaints and fostered a positive work culture. Skilled in data analysis and conflict resolution, I effectively aligned field operations with corporate objectives.

Overview

8
8
years of professional experience

Work History

Field Operations Manager

Bell Technical Solutions
06.2023 - Current
  • Maintained open lines of communication between upper management and field personnel, facilitating smooth information flow throughout the organization.
  • Coordinated logistics efforts for efficient deployment of resources across various job sites simultaneously.
  • Aligned field operations goals with overall company objectives, ensuring all projects were executed according to corporate standards and expectations.
  • Monitored team performance to assess training requirements and areas in need of improvement.
  • Implemented quality control measures to minimize errors during project execution, resulting in fewer customer complaints and higher satisfaction rates.
  • Boosted team morale by fostering a positive work culture and recognizing outstanding individual achievements regularly.
  • Implemented and maintained high standards of quality in all areas.
  • Analyzed data trends to identify potential bottlenecks in the field operations process, implementing solutions to address these issues effectively.
  • Performed daily inspections, charted readings, documented equipment downtime, and oversaw maintenance for equipment.
  • Met with senior management to determine needs and develop roadmaps.

Field Technician

Bell Technical Solutions
07.2017 - 06.2023
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Checked, repaired and repacked survival equipment to meet specifications.

Education

Diploma - Computer Networking

Mohawk College of Applied Arts And Technology
Hamilton, None
12-2016

Degree - Information Technology

Rayat And Bahra College of Engineering
Hoshiarpur
07-2013

Skills

  • Staff oversight
  • Operational efficiency
  • Training and mentoring
  • Team building
  • Operational planning
  • Team supervision
  • Program leadership
  • Adaptability and flexibility
  • Recruitment and hiring
  • Conflict resolution

Languages

English
Full Professional

Timeline

Field Operations Manager

Bell Technical Solutions
06.2023 - Current

Field Technician

Bell Technical Solutions
07.2017 - 06.2023

Diploma - Computer Networking

Mohawk College of Applied Arts And Technology

Degree - Information Technology

Rayat And Bahra College of Engineering
ROHIT RANA