Shantosh Solanki

The Home Depot | Jan 2023 – Present

• Achieved total sales of $306,805 in 2023, including the sale of 42 credit cards, 50 protection plans, and securing 5 project loans.
• Maintained customer satisfaction and loyalty by providing exceptional service, product expertise, and problem-solving support.
• Awarded "Employee of the Month" in September 2023 and received the Mike Homer Award for top sales performance.
• Recognized with a Certificate of Excellence for outstanding performance in project loans.
• Trained and mentored new associates, enhancing team productivity and customer service standards.
• Ensured organized and visually appealing displays, creating a customer-friendly shopping experience.
• Utilized POS systems to complete transactions and keep accurate records, contributing to store efficiency

• Increased annual revenue by 15% through targeted sales strategies and data-driven insights
• Led a team of 10 sales representatives, providing guidance and training that resulted in a 25% productivity boost
• Developed and implemented sales strategies that consistently exceeded annual targets
• Collaborated with marketing and operations teams to design promotional campaigns, increasing brand reach and customer engagement
• Built and maintained relationships with key clients, enhancing customer retention and repeat business by 30%
• Conducted regular training sessions to ensure the sales team was knowledgeable and up to date on product offerings.

• Consistently exceeded sales targets through effective upselling and cross-selling techniques
• Built strong customer relationships, leading to repeat business and enhanced customer loyalty
• Processed orders and transactions efficiently, maintaining accuracy and timely service.