Proven track record in enhancing inventory accuracy and supply chain efficiency, notably with Sustainable Development Solutions (SDS). Excelled in problem-solving and multitasking, achieving significant improvements in stock management and customer service. Skilled in workplace safety and documentation, demonstrating a results-driven approach with a commitment to quality and efficiency.
Overview
9
9
years of professional experience
Work History
Store Keeper
Sustainable Development Solutions ( SDS)
04.2021 - 11.2023
Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
Ordered goods from various vendors to maintain store merchandise levels.
Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
Maintained a safe working environment with strict adherence to safety protocols and guidelines.
Filled orders by gathering merchandise specified in requisitions.
Reduced stock discrepancies by diligently investigating variances and taking corrective actions as needed.
Issued invoices to request payment from customers every month.
Minimized losses due to spoilage or damage by implementing proper handling techniques and storage conditions for goods.
Facilitated smooth store transitions during relocation or expansion efforts, managing inventory transfers efficiently while minimizing disruptions to business operations.
Implemented measures to prevent theft or loss in the workplace through increased security protocols, employee awareness programs, and routine inspections.
Maintained high levels of customer service, addressing inquiries and resolving issues promptly.
Welcomed customers to assist in selecting appropriate merchandise and products.
Provided reliable support during audits by presenting well-organized documentation, ensuring transparency in inventory management processes.
Logistics Assistant
Humanitarian Action for Relief and Development Org
02.2020 - 07.2021
Improved supply chain efficiency by establishing strong relationships with key suppliers and carriers.
Generated, distributed and filed copies of all billing paperwork.
Maintained a safe work environment by enforcing strict adherence to safety regulations and protocols.
Supported continuous improvement initiatives within the logistics department through active participation in process reviews and implementation of best practices.
Ensured timely delivery of products by coordinating efficient transportation routes and carrier schedules.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Managed purchase order processing from initiation to completion, verifying accuracy at each stage to prevent errors or delays in fulfillment.
Administrative Assistant
Care International in Kenya- Emergency Refugee Ope
10.2014 - 01.2020
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Degree In Development Studies - Social Sciences
Mount Kenya University (MKU)
Nairobi
08.2019
Diploma - Supply Chain Management - Global Logistics
Kenyan Institute of Social Works &Communiy Develop
Nairobi
12.2011
Skills
Workplace Safety
Recruiting and Hiring
Shipment Processing
Retail Merchandise Quality Standards
Flexible Schedule
Friendly and Positive
Problem-Solving
Multitasking and Organization
Safety Precautions
Data Entry
Documentation And Reporting
Work Planning and Prioritization
Languages
English
Full Professional
Kiswahili
Professional Working
Somali
Native or Bilingual
Kenyan Sign Language
Limited Working
Timeline
Store Keeper
Sustainable Development Solutions ( SDS)
04.2021 - 11.2023
Logistics Assistant
Humanitarian Action for Relief and Development Org
02.2020 - 07.2021
Administrative Assistant
Care International in Kenya- Emergency Refugee Ope
10.2014 - 01.2020
Degree In Development Studies - Social Sciences
Mount Kenya University (MKU)
Diploma - Supply Chain Management - Global Logistics
Kenyan Institute of Social Works &Communiy Develop
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