Madiha Haider
Whitby,ON
Summary
Experienced with patient care in medical volunteer settings, providing essential support to healthcare teams. Utilizes strong communication skills to interact with patients and team members effectively. Knowledge of medical procedures and documentation ensures accurate and efficient assistance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Emergency Medical Responder
Campus Emergency Response Team - Ontario Tech Univ
12.2024 - Current
- Assessed patient stability, scene safety and communicated nature of injury or illness to treatment team.
- Participated in ongoing training sessions and workshops to stay current on the latest advancements in emergency medical services.
- Documented accurate patient records following each call for quality assurance purposes and continuity of care within the healthcare system.
Medical Assistant/Receptionist
Dr. Erum Medical Office
02.2023 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Ensured PIPEDA compliance by securely managing sensitive patient information and maintaining strict confidentiality protocols.
Medical Receptionist
Whitby Urgent Care
06.2022 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to PIPEDA regulations and medical office policies.
Personal Assistant
Right At Home Realty
06.2020 - Current
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Tutor
Bright Kids Whitby
10.2017 - 06.2021
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Pharmacy Assistant COOP Student
Total Health Pharmacy
01.2018 - 06.2018
- As a co-op student the responsibilities taken were to fill medications, record prescriptions, deal with confidential information, cash out patients, patient phone calls, and to order and organize stock
- The position entailed trust and responsibility regarding confidential patient information and medications including narcotics, adaptivity to different software’s, good communication, and teamwork
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Office Assistant
Heart and Stroke
06.2014 - 08.2017
- As an office assistant, I was required to complete filing, any reception duties with walk-ins and event planning
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Education
Bachelor of Health Science -
Ontario Tech University
05-2026
Ontario Scholar -
Sinclair S.S.
Whitby, ON06-2020
High School Diploma -
Sinclair S.S.
06-2020
Specialty High Skills Major Certificate -
Sinclair S.S.
04.2020
Skills
- Highly organized
- Detail oriented
- Great time management
- Proficient with use of technology
- Teamworking skills
- Great communication skills
- Takes initiative
- Attentive listening
- Vital signs monitoring
- Emergency Medical Responder
Career Goals
My ultimate career goal is to become a physician, driven by my passion for providing compassionate and patient-centered care. My experiences caring for my grandparents deepened my appreciation for geriatrics, as I witnessed firsthand the challenges older adults face in healthcare settings. This internship is a crucial step in my journey, allowing me to gain hands-on experience in long-term care and strengthen my ability to advocate for elderly patients.
Beyond clinical practice, I am also committed to contributing to medical research and education. I am preparing to publish soon, as I believe that advancing knowledge in healthcare is essential to improving patient outcomes. Research allows us to refine treatments, enhance quality of life, and address gaps in care—especially for vulnerable populations like the elderly. Through this internship, I hope to further develop the skills necessary to provide holistic care, ensuring that older adults receive the dignity and attention they deserve.
Activities
- Campus Emergency Medical Responder, Ontario Tech
- Ambassador, Ontario Tech
- WeCloud Executive of Communications & Event Coordinator, Ontario Tech
- Peer Leader, Ontario Tech
- PreMed Association Member, Ontario Tech
- OTSU Science Council, Ontario Tech
- High School Student Program Volunteer, Sinclair S.S.
- Executive, HOSA at Sinclair S.S.
Certification
- First Aid Certification & CPR/AED Level C
- WHIMIS certification
Timeline
Emergency Medical Responder
Campus Emergency Response Team - Ontario Tech Univ
12.2024 - Current
Medical Assistant/Receptionist
Dr. Erum Medical Office
02.2023 - Current
Medical Receptionist
Whitby Urgent Care
06.2022 - Current
Personal Assistant
Right At Home Realty
06.2020 - Current
Pharmacy Assistant COOP Student
Total Health Pharmacy
01.2018 - 06.2018
Tutor
Bright Kids Whitby
10.2017 - 06.2021
Office Assistant
Heart and Stroke
06.2014 - 08.2017
Bachelor of Health Science -
Ontario Tech University
Ontario Scholar -
Sinclair S.S.
High School Diploma -
Sinclair S.S.
Specialty High Skills Major Certificate -
Sinclair S.S.
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