Pema Yethro

1. Welcoming Guests

2.Seating Arrangements

3.Providing Information

4.Managing Atmosphere

5. Overseeing Service

6. Handling Issues

7. Monitoring Capacity

• Ensuring the efficient flow of orders from the server to the kitchen
• Ensuring orders are being prepared with the correct priority
• Checking dishes before delivery for accuracy, presentation and temperature
• Delivering orders to maintain fast service
• Transfering important information between the kitchen and the wait staff (e.g. when a customer has a particular request)
• Handling complaints from customers to preserve the restaurant’s reputation
• Support other tasks as needed (e.g. telephone orders)

•Greet guests

•Communicating wait times to guests

•Managing reservations

•Answer phone calls and make reservations