Adefisayo Akande

• Driving innovation, simplification, and automation of ITSM processes at Swedbank
• Delivering and management of the company-wide Configuration Management Database (CMDB) roadmap initiative and projects
• Developed and implemented the migration of service asset and configuration management items in CMDB from legacy system using automated and manual process with input from system architect, system document, recovery plan.
• Delivered quality, efficient and regulatory compliant IT infrastructure and services to support software development, DevOps, SecOps etc.
• Process management and documentation of process and procedure using industry guiding principles.
• Developed and delivered training to improve staff knowledge, compliance with regulators and promote continuous improvement.

Teaching the following Courses both In-Class and Online Training: Python and Framework, Python in Data Science, Database (SQL - MySQL and NoSQL - MongoDB ), Algorithms & Data Structure, Design Patterns and thinking, Version control - Git and GitLab, Agile/Scrum Methodology

• Coordinated and Implemented Process Automation through continuous integration, delivery, and deployment pipeline (CI/CD) by managing simultaneous and multiple releases across various platforms and within diverse portfolios.
• Managed all aspects of the end-to-end software release process together with the Engineering and Project Management team including Sprint planning, backlog review, and release schedule.
• Delivering on the targeted OKR for a stable CI/CD release process and providing progress report to top management
• Managed all related risks and resolved issues that affect release scope, schedule, and quality through lean communication channels.
• Tracked, prioritized and organized defects/incident with the software release, working with development team to facilitate timely corrections.
• Setup a Problem & Change Management process that serves as an input to improving the release process and addressing reoccurring release incident.

• Provided technical, product, business solutions and recommendations to the client (Licensee) for all the products and services offered by Playtech Plc.
• Liaised with all internal technical specialists including software developers, system architects, product owners, and operations teams to facilitate backlog prioritization, product development and implementation, software maintenance, testing, and troubleshooting.
• Acted as the first point of escalation for the customer and built a long-term trusted partner relationships to manage stakeholder expectations and meet revenue growth goals through prioritization and resolution of all open customer requests, critical issues, incidents, software defects, problems, and risks in order to ensure SLA compliance.
• Supported business continuity management process and SLA compliance using several IT Service Management (ITIL) processes.
• Provision of various operational/project reports for internal & external audiences

• Built databases and table structures for web applications.
• Analyzed complex data and identified anomalies, trends and risks to provide useful insights to improve internal controls.
• Collaborated on ETL (Extract, Transform, Load) tasks, maintaining data integrity and verifying pipeline stability.
• Prepared documentation and analytic reports, delivering summarized results, analysis and conclusions to stakeholders.

• Oversaw entire product deployments from vision and creation to rollout and delivery.
• Managed the e-commerce website (learning management system and course content development)
• Handled all business communication to potential individual and cooperate customers through presentations, demos and meetings.
• Training facilitator for Oracle database and big data, Project management (PMP)
• Handled all business and operational risk.

• Oversaw planning, application development, verification and risks involved in the software projects for the ERP system for all the business client and transition of client to go live from legacy system.
• Main point of contact and coordination between two different country office.
• Planned and arranged meetings with the client and related stakeholders, enabling parties to meet and discuss project progress.
• Managed the team (developers, software testers, implementer's and client support staff) and ensured timely delivery of all deliverables.
• Handled all business meetings, presentations, and demo's to potentials new clients and, stakeholders and top management
• Main Subject matter expert for the Life insurance Management System

• Updated old code bases to modern development standards, improving functionality.
• IT infrastructure setup/support (Linux RedHat OS, Oracle 11g and Oracle Weblogic Server on Client Servers)
• Oracle Database management including backup and recovery for the client.
• Analysis of existing client documentation for business requirements, facilitate system and GAP Analysis, UAT
  (User Acceptance Test), and training sessions with clients.
• Collaborated with the project managers to select ambitious, but realistic coding milestones on pre-release software project development.
• Discussed issues with team members to provide resolution and apply best practices.
• Developed clear specifications for project plans using customer requirements.
• Provided both on-site and off-site support and training of the ERP software for the Client.