Jose Esteban Aguilar Valle

.

• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Explained diagnostic findings to customers and outlined repair or service options.
• Diagnosed and troubleshot problems, repairing, and restoring of the asset.
• Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
• Increased customer satisfaction by providing timely and efficient service for various technical issues.
• Collaborated with team members to complete complex installations.
• Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
• Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
• Service vacant units for new residents in a timely and efficient matter.

• 1st half of the day consisted of cleaning the community and amenities.
• Carpet shampooing and cleaning
• 2nd half of the day consisted of shadowing and assisting service manager
• worked as a team to clear main lines, replace toilets and service residents rooms

• Manned a high pase assembly line, packing parts and clearing of imperfections.
• Worked with industrial size grinders to recycle material