Diksha Magotra
Summary
Experienced professional with 3+ years in software engineering and associate product management. Thrives in fast-paced environments, driving successful product development and meeting deadlines. Eager to leverage background in product management for innovation and business growth as associate product manager.
Overview
5
5
years of professional experience
Work History
Cloud Security Engineer
Imperva
09.2023 - Current
- Delivered effective solutions for WAF onboarded sites, addressing errors, SSL, and cipher suites, ensuring robust security and performance
- Analyzed TCP dumps and logs, resolving issues reported by customers, ensuring seamless interactions with our systems
- Managed SSO migration, aiding customers in successful transitions, validating SAML responses, ensuring uninterrupted access to
- Cloud Security Console
- Conducted regular cadence calls and service reviews with customers, utilizing internal reports to suggest optimizations and enhance system performance
- Maintained SLAs, assisting customers with correct CWAF onboarding, ensuring smooth traffic flow through Imperva proxies for optimal performance
- Collaborated on customer outreach, facilitating new onboarding and renewals, ensuring a customer-centric approach for a seamless experience
- Implemented Python scripts for automation, streamlining processes, and enhancing team efficiency in generating account detail reports and fetching information.
Software Engineer / Product Manager
Accenture Solutions Pvt Ltd
07.2020 - 03.2022
- Designed and implemented A/B experiments for our product to improve the conversion rate by 20 basis points and reduce churn by 10 basis points
- Enhanced operational efficiency by employing advanced analytical techniques and AI problem-solving skills to classify data anomalies, resulting in a significant reduction in data analysis and processing time
- Mentored and led a team of 4 full-time employees and 2 contractors and formed strong relationships with stakeholders.
Mobile App for Government of UAE
01.2020 - 06.2020
- Built a comprehensive mobile application using React Native to effectively manage a wide range of events and activities within an international exhibition for the Government of UAE
- Managed cross-functional team and stakeholder communication and oversaw product development from inception to implementation using agile methodologies
- Helped design and develop technologies that improved access to key information, increasing efficiency by 58%
- Collaborated with UX designers and engineers to improve the design and pinpoint the issues reported by users during user interviews
- Strategically enhanced mobile app, achieving 10% user base expansion
- Implemented high-quality code and conducted automated testing with Jest, Enzyme, and React-testing-library.
Mobile App for Sleep Buds
12.2018 - 12.2019
- Architected and developed a cutting-edge iOS mobile application in Swift, enabling seamless interaction with a sophisticated sound library, customizable UI screens, and efficient management of premium sound library content data
- Implemented intricate UI components using advanced layout techniques, employing both MVP and MVVM architectures to ensure a scalable and maintainable codebase aligned with industry standards
- Skilled in writing user stories, conducting user research, and effectively communicating with both technical and non-technical stakeholders
- Demonstrated multitasking, problem-solving, attention to detail, self-awareness, and influencing skills for successful project execution.
Education
Master of Applied Computing -
University of Windsor
Windsor, ONBachelor of Engineering - Computer Science
Chandigarh University
Skills
- Proficient in:
- C, Python, JavaScript, ReactJs, React Native, TypeScript, Django, Docker, Kubernetes, Ansible, HTML & CSS
- MongoDB, PostgreSQL, TCP/IP
- Experienced in: Product Management Tools (eg, JIRA, Trello), Data Analysis (eg, Excel), UI/UX Design Principles, Wireframing
- Tools (eg, Sketch, Figma), Agile Scrum, MS Office
- Strong communication, collaboration, strategic thinking, and analytical abilities
Accomplishments
- Learning – Product Management (Cole Mercer) – Transitioning to Product Management
- Brainstorm – UX Design Bootcamp Nov 2023- Dec 2023
Timeline
Cloud Security Engineer
Imperva
09.2023 - Current
Software Engineer / Product Manager
Accenture Solutions Pvt Ltd
07.2020 - 03.2022
Mobile App for Government of UAE
01.2020 - 06.2020
Mobile App for Sleep Buds
12.2018 - 12.2019
Master of Applied Computing -
University of Windsor
Bachelor of Engineering - Computer Science
Chandigarh University
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