Saman Ajilian
Richmond Hill,ON
Summary
Thorough Service Technician with a commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing a high volume of service calls while maintaining quality and efficiency. Detail-oriented Service Technician with a proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation . Committed to providing superior service and clear client communication.
Overview
16
16
years of professional experience
Work History
Service Technician & QUALITY INSPECTION
Enercare
04.2020 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Top sales Technician for 3 years
HVAC and Gas Technician/ Residential & Commercial
HLM Refrigeration & Gas Ltd.
08.2019 - Current
- Diagnose, repair and preventive maintaining e service provided to restaurants, hotels, care facilities and at the most of commercial kitchen sites through Toronto area
- Focusing to keep equipment running at the maximum efficiency level to be able to increase product lifespan and reducing energy bills ,food cost ,machinery and mechanical repairs
- Installing machinery, equipment and new and replacement parts
- All types of manufactures equipment serviced, both on the hot and cold slides of the kitchen
- Commercial kitchen Equipment repair, including maintain ,rebuilding and installation of multiple vendor equipment at all in-house kitchens
- Perform other related duties and projects as assigned by management
- Driving the commercial, industrial, manufacturing customers to service, maintenance and install, commercial food equipment, heating, air conditioning
- Recommends improvement to company products, technical support and customer service.
Lead HVAC Installer
Air Bud Engineering.
12.2016 - 07.2019
- Installed new Heating and Air Conditioning systems and related accessories according to company, safety, and manufacturer's specifications
- Completed installation work both at new construction sites as well as for home remodeling and renovation projects
- Ensured complete protection of customer's property during installation or service of product
- Removed all old equipment from customer's home and cleans up all areas utilized for the new installation
- Cut sheet metal for siding and roofing project, primarily on-site using measuring instruments and cutting tools
- Used a variety of hand and power tools, following blueprints or engineering specifications, to mount, assemble, troubleshoot and repair units applied the knowledge successfully
- Reviewed customer requests and developed solutions to address HVAC performance issues.
HVAC Technician-Duct Installer
Air Bud Engineering
01.2014 - 12.2016
- Performed installation of flexible tubing and sheet metal construction in HVAC systems
- Assisted in servicing products and equipment on assigned projects and ensuring customer satisfaction
- Cut and threaded pipe, using pipe cutters, cutting torch, and pipe-threading machine
- Identified, analyzed and repaired equipment, instruments and products at a customer's location
- Located and marked position of pipe and/or duct connections and passage holes for same in walls and floors and cut openings to accommodate pipe and/or duct fittings, using hand tools and power tools
- Assisted with the installation of heat or air conditioning units
- Installed ductwork and brazing copper fittings
- Assisted senior HVAC technician with diagnosing heating and air conditioning problems and generated solutions to those problems
- Chose gauge and sheet metal and took field measurements for accurate duct work
- Installed Louvres, Fans, Risers and Thermostats
- Communicated efficiently with subcontractors and other team members
- Diagnosed heating and air conditioning problems and generated solutions to those problems.
HVAC Helper
Maple Air Inc.
11.2012 - 01.2014
- Assisted HVAC technicians with servicing and replacing HVAC systems
- Assisted in installing ductwork and brazing copper fittings
- Helped calculating the pipe diameter required and diverting existing gas pipe to new gas application
- Assisted with installation of new boilers including all venting and piping required
- Identified, analyzed and tested tools and equipment before the start of any project
- Performed work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet or more
- Responsible for keeping vehicle clean and neat both inside and out in keeping with the company's professional image.
Electronic Technician
Mapna Power generation Company
01.2008 - 01.2011
- Updated and maintained various electronic systems and circuit system
- Assembled electronic components, sub-assemblies and related parts
- Provided assistance to engineers performing product failure analysis
- Prepared reports to address identified problems or defects and Performed regular system checks and recorded results.
Education
Post-Graduate Diploma Gas Technician II (HiMark Occupational Skills Training Centre Ltd.) -
Associate's Degree- Electronics Technology (Azad University of Arak) -
ODP Ozone Depletion Prevention (ODP) certificate and working at heights training -
01.2019
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Sales skill
- Communication with customers
Highlight Of Qualification
- 8 years' experience in servicing a variety of HVAC units and hydronic systems.
- Experienced with commercial kitchen equipment repair, including maintaining, rebuilding, repairing and installation of multiple vendor equipment at all in-house kitchens.
- Post-secondary diploma in HVAC systems.
- Possesses technical knowledge in refrigeration and air conditioning.
- Ability to read and interpret mechanical drawings and specifications.
- Practical troubleshooting and repair of heating, air conditioning and ventilation systems in small, medium commercial buildings
- Ability to operate all necessary tools, specialized instruments and equipment related to servicing HVAC equipment.
- Team player with excellent time management, motivation and work ethic.
- Available to work nonstandard or extended work hours to meet project deadlines.
- Possess strong communication, organizational and troubleshooting skills leading to streamlined results.
Languages
English
Professional Working
Persian
Full Professional
kurdish
Native or Bilingual
Arabic
Limited Working
Timeline
Service Technician & QUALITY INSPECTION
Enercare
04.2020 - Current
HVAC and Gas Technician/ Residential & Commercial
HLM Refrigeration & Gas Ltd.
08.2019 - Current
Lead HVAC Installer
Air Bud Engineering.
12.2016 - 07.2019
HVAC Technician-Duct Installer
Air Bud Engineering
01.2014 - 12.2016
HVAC Helper
Maple Air Inc.
11.2012 - 01.2014
Electronic Technician
Mapna Power generation Company
01.2008 - 01.2011
Post-Graduate Diploma Gas Technician II (HiMark Occupational Skills Training Centre Ltd.) -
Associate's Degree- Electronics Technology (Azad University of Arak) -
ODP Ozone Depletion Prevention (ODP) certificate and working at heights training -
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