Kulveer Kaur

Managing the team to ensure smooth daily operations and monitoring team performance, providing feedback and support to meet quality targets.

Providing comprehensive training to new and existing team members.

Coordinating and managing break times to optimize workflow and team efficiency.

effectively solving customer concerns and escalate to management when appropriate.

perform followup calls to solicit feedback on sales.

Preparing quotes on systems and related products when required.

• Strategically scheduled associates for optimal store coverage
• Boosted customer satisfaction as OMNI and Sales floor Manager
• Cross-trained existing employees to maximize team agility and performance.
• Lead a team of 9-10 associates, driving company performance standards.
• Accomplished multiple tasks within established timeframes.

• Oversaw quality control by meticulously inspecting incoming items
• Operated heavy machinery, such as balers and forklifts, with precision
• Maintained detailed records of inventory flow with identifying codes
• Efficiently lifted, moved and handled items weighing up to 30lbs as a part of daily responsibility.