Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Raj Malhotra

Raleigh,NC

Summary

Highly accomplished and results-driven technical manager with a deep passion for delivering diverse technology projects. With over 18 years of experience in Performance Engineering, Testing, and Tuning. I have specialized in optimizing the performance of complex, large-scale, and highly available systems. Known for ability to effectively manage, organize, and delegate complex projects, and excel in building and mentoring teams while maintaining a hands-on approach to ensure meticulous attention to detail. Committed to delivering exceptional results, I bring a proven track record of success in driving project success and achieving performance optimization goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain the full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Performance Engineering Lead

Accela Government Software
San Ramon , CA
11.2022 - Current
  • Performance Engineering Lead at TD Bank, responsible for leading the Odyssey migration program and ensuring its successful execution.
  • Spearheaded the standardization of performance testing activities, successfully transitioning the test framework from LoadRunner to JMeter.
  • Developed and executed a robust strategy for testing customer-facing endpoints using LoadRunner Cloud, achieving reliable results and insights.
  • Introduced and implemented a comprehensive test strategy encompassing Micro-benchmarking, Integration Testing, Breakpoint Testing, and Endurance Testing, aimed at meticulous identification of performance issues.

Performance Architect With Kaiser Permanente

DXC Technology, CSC
City , STATE
08.2016 - 10.2022
  • Performance Architect for the Kaiser Pharmacy Modernization program, accountable for performance SLAs in Digitization and Cloud migration initiatives.
  • Provided technical leadership and contributed to test planning, design, and guidance during test specification development.
  • Collaborated with product owners to identify and plan non-functional testing activities, ensuring timely and budget-conscious project delivery while meeting all quality objectives.
  • Developed a robust framework for Video Conference Performance Testing, utilizing LoadRunner, Selenium, Java, Chrome WebRTC, and Power BI.
  • Created a performance testing framework for biometric APIs, enhancing the application under test to simulate load on Biometric login functionality.
  • Tuned and certified Pharmacy applications to handle the surge in demand during the COVID-19 pandemic. Optimized Mail Order systems to accommodate three times the normal load.
  • Executed engineering, optimization, and scalability tasks for the migration of on-premise solutions (IBM Bluemix and Azure migration) to the cloud.
  • Actively participated in production issue triage and successfully identified root causes for performance issues.

Performance Engineering Lead With Kaiser Permanent

TATA Consultancy Services
City , STATE
09.2011 - 07.2016
  • Performance Engineer within the Kaiser Pharmacy migration program, responsible for ensuring performance SLAs were met as the program aggressively scaled its environment by a factor of 10 in just 24 months.
  • Engineered, optimized, and scaled solutions that were incrementally deployed to Kaiser's 400 pharmacy stores.
  • Collaborated closely with product vendor PDX, as well as other vendors such as Accenture and Oracle, to address critical defects and performance issues, driving optimization efforts in the solutions.
  • Partnered with the operations team to implement identified optimizations in the production environment, ensuring continuous improvement.
  • Worked in collaboration with Kaiser stakeholders to define test requirements and develop strategies for upcoming performance and scalability projects.
  • Introduced and implemented a comprehensive test strategy encompassing Micro-benchmarking, Integration Testing, Breakpoint Testing, and Endurance Testing, aimed at identifying performance issues at a granular level.
  • Improved engineering processes by introducing pre- and post-test analysis, incorporating "confidence level" measurements for each test, establishing clear Entry and Exit criteria, and emphasizing the importance of test specification in the overall testing approach.

Performance Test Engineer

Company Name
City , State
04.2004 - 08.2011
  • Performance Test Engineer at Deluxe Corporation, Minnesota. Accountable for conducting performance testing for the Shop Deluxe Web Application, Mainframe Migration, and CITRIX applications. Led a team of 15 members within the Quality Assurance Organization.
  • Development and Support Engineer for the FOSSLER application (acquired by Deluxe Corporation), developed using C and FoxPro. Responsible for data analysis to enhance sales by identifying potential customers.
  • Performance Test Engineer at CITI bank, Long Island, New York. Responsible for verifying and optimizing the performance of applications utilized by bankers.
  • Support Engineer at Walter's Kluwer. Tasked with resolving production bugs and conducting unit testing for Visual Basic applications.
  • Quality Assurance Analyst at Bank of America. Participated in internal reviews, external reviews, and final inspections of deliverables.

Education

Master of Science - Data Science

University of Arizona
Tucson, AZ, USA
12.2023

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

M.N.M Jain Engineering College
Chennai, Tamil Nadu, India
04.2003

Skills

  • Performance Engineering LoadRunner, Jmeter, Dynatrace, IBM Support Assistant, VisualVM, Chrome DevTools, Lighthouse, Azure Diagnostics
  • Data Science - Python, Machine Learning, Neural Networks, Natural Language Processing, Big Data (Map Reduce, Hive, Spark)
  • Cloud - Azure (Cosmos DB, Auto Scaling, Chaos Testing), AWS (EMR, EC2, S3)
  • Service Virtualization - CA DevTest, ReadyAPI
  • Log Analysis - Splunk, Datadog
  • Programming - C, Java (Spring Boot, JPA, JDBC), Shell Scripting
  • Database - Oracle, MySQL, Mongo, Cosmos DB, Postgress
  • Testing - End to End Test Management, Performance Testing
  • Defects Tracking - Quality Center, JIRA
  • Project Management - PMP, Scaled Agile Framework SAFe, ITIL, Scrum Master
  • Web Performance
  • Hardware Benchmarking
  • Scalability Engineering
  • DevOps Practices

Certification

  • Project Management Professional, 2023
  • Microsoft Azure Fundamentals, 2021
  • Certified SAFE Agilist, 2020
  • Certified Scrum Professional, 2020
  • Dynatrace Associate Certification, 2018
  • Accenture Certified Technology Architect, 2018
  • Splunk User Certification - 2018
  • ITIL Foundation - 2017
  • HP Certified Load Runner Specialist, 2010
  • HP Certified Virtual User Generator, 2009
  • Sun Certified Java Programmer - 2006
  • IBM DB2 UDB Certification - 2005


Timeline

Performance Engineering Lead

Accela Government Software
11.2022 - Current

Performance Architect With Kaiser Permanente

DXC Technology, CSC
08.2016 - 10.2022

Performance Engineering Lead With Kaiser Permanent

TATA Consultancy Services
09.2011 - 07.2016

Performance Test Engineer

Company Name
04.2004 - 08.2011

Master of Science - Data Science

University of Arizona

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

M.N.M Jain Engineering College
  • Project Management Professional, 2023
  • Microsoft Azure Fundamentals, 2021
  • Certified SAFE Agilist, 2020
  • Certified Scrum Professional, 2020
  • Dynatrace Associate Certification, 2018
  • Accenture Certified Technology Architect, 2018
  • Splunk User Certification - 2018
  • ITIL Foundation - 2017
  • HP Certified Load Runner Specialist, 2010
  • HP Certified Virtual User Generator, 2009
  • Sun Certified Java Programmer - 2006
  • IBM DB2 UDB Certification - 2005


Raj Malhotra