Baojun Yang
Niagara-on-the-lake,ON
Summary
Experienced sales and technician within the Electronic industry with over 5 years of experience serving customers, Over two years of experience installing surveillance system and door control system on-site, including small businesses, schools and residential site. Hardworking, super-fast learning, and always curious. Always make sure every job is on track and as planed.
Overview
9
9
years of professional experience
Work History
Geeksquad On-site Technician
Best Buy
St.Catharines, Ontario
10.2022 - Current
- Researched and implemented new technologies and equipment.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Passionate about learning and committed to continual improvement.
Technician/Social Media Account Manager
DF Computer
St. Catharines, ON
02.2021 - 02.2022
- Determined maintenance requirements and assigned repairs to qualified employees.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
- Followed all company guidelines regarding safety procedures when out in field.
Store Manager
DF Computer
St. Catharines, ON
09.2018 - 02.2021
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
Sales Associate/Technician
DF Computer
St. Catharines, ON
07.2015 - 09.2018
- Increased sales by offering advice on purchases and promoting additional products.
- Engaged with customers to effectively build rapport and lasting relationships.
- Read manuals and manufacturer instructions to install and troubleshoot devices.
Education
Bachelor of Arts - Economics
Brock University
St. Catharines, ON10.2016
Skills
- Customer Interaction
- Electrical installation and repair
- Customer relationship building
- Native Mandarin Speaking
- Super fast learner
- Full of passion
- Lots of hobbies
Accomplishments
- Sales - Increased sales by over 100% over one year period. worked as single sales person in the store and achieved the best sale numbers cross all stores.
- Resolved product issue through consumer testing.
- Created and operating in-house social media channel, creating content and achieved over 100k exposure with multiple attempts.
Hobbies
- Leather Craft
- Carpentry
- Knife sharpening
- Upload Videos
- Social media
- Board games
Timeline
Geeksquad On-site Technician
Best Buy
10.2022 - Current
Technician/Social Media Account Manager
DF Computer
02.2021 - 02.2022
Store Manager
DF Computer
09.2018 - 02.2021
Sales Associate/Technician
DF Computer
07.2015 - 09.2018
Bachelor of Arts - Economics
Brock University
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