Hi, I’m
Manreet Kaur
store manager
Saskatoon,SK
Summary
Dynamic leader with proven success at The Chopped Leaf and Domino's Pizza, enhancing operational efficiency and customer satisfaction. Expert in customer service and cash management, I excel in fostering team leadership and problem-solving. Achieved significant improvements in employee satisfaction and sales growth through strategic mentoring and customer relations.
Overview
5
years of professional experience
Work History
The Chopped Leaf
Store Manager
03.2023 - Current
Job overview
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Domino's Pizza
General Manager
06.2022 - 03.2023
Job overview
- Managed budget implementations, employee reviews, training, schedules, and food costs.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Dominos's Pizza
Assistant Store Manager
10.2019 - 06.2022
Job overview
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Education
Thompson Rivers UniversityKamloops, None
Bachelor of Arts from Psychology
12-2028
University Overview
- Completed College-level Coursework: ASSOCIATE OF ARTS, COLUMBIA COLLEGE, VANCOUVER (Major in Mass Communication)
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Cash management
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Store Manager
The Chopped Leaf
03.2023 - Current
General Manager
Domino's Pizza
06.2022 - 03.2023
Assistant Store Manager
Dominos's Pizza
10.2019 - 06.2022
Thompson Rivers University
Bachelor of Arts from Psychology
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