Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
4
4
years of professional experience
Work History
Branch Manager
Enterprise Rent A Car
Chatham
11.2021 - Current
Undertook massive expansion of overall fleet by 65% and presented costs to forecast trends and recommend changes.
Boosted branch sales by 25% by developing and deepening customer loyalty through incentive programs.
Protected company assets with strategic risk management approaches.
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Increased monthly staff retention rate to 100% after implementing new training programs.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
Developed and delivered polished sales presentations in order to highlight product and service quality.
Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
Assistant Manager
Enterprise Rent A Car
Windsor, ON
10.2020 - 10.2021
Achieved recognition for contribution to store success by optimizing sales.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Planned team-building exercises to increase employee performance and job satisfaction.
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Management Trainee
Enterprise Rent A Car
Windsor, ON
09.2019 - 09.2020
Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
Created internal control of day-to-day transactions and punctually opened and closed business.
Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
Shouldered management responsibilities during absence of manager.
Collaborated in professional team to solve workflow issues.
Aligned team actions with company policies and industry standards.
Pursued every opportunity to learn about different business at all levels and improve team member support.
Account Executive
Naseba Communications
Bangalore, India
03.2015 - 03.2017
Negotiated sales deals between customers and company, resulting in mutually beneficial agreements and cultivated relationships.
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Presented key decision-makers with new and updated account strategies.
Identified sales growth opportunities by networking and building relationships with potential advertisers.
Created and executed account strategies to present services to key decision makers.
Identified client business needs by gaining understanding of goals, objectives and processes.
Communicated between internal and external stakeholders, clients and vendors.