Nalin Wijesundara
Calgary
Summary
Experienced and customer service-oriented individual in Sales and solution delivery environments with vast credible experience and demonstrated career progression. Possessing a track record of working with customers and internal team while serving Retail, Wholesale, Warehouse operation and solutions to customers. Ready to bring a combination of innovation, adaptability, and hands-on experience to drive success in a dynamic sales environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Volunteer (Webinar Support)
Condo Owners Forum’s
01.2024 - Current
- Assist and provide technical support during Forum Webinars
- Involve with other Volunteers and assist to resolve day to day system issues such as web platform, email.
Solution Specialist
Microimage (Pvt) Ltd
01.2008 - 03.2017
- Promote system to clients and conduct pre sales presentations
- Negotiate requirements and features with clients
- Work with customers to implement products and systems
- Conduct Training to customers
- After implementation customer support
Data Entry Operator - Sales and Inventory
Dhammika Enterprises
12.2006 - 01.2008
- Worked with Field sales team and upload / transfer customer orders to Sales and warehouse system
- Maintain Stock and report availability with supplier to replenish the stock
- Replenish the inventory
- Receive and store supplies
- Maintain the Good appearance of the Store
- Use barcode system to scan and enter Goods receive to the Inventory
- Generate Daily summaries and other required reports through the system to carry out the operation
- Provide frequent updates and periodic reports to the company Management and Sales team.
Education
Post Graduate Diploma - Cyber Security for Control System
Southern Alberta Institute of Technology
Calgary, AB12.2025
Professional Diploma - Information Technology
National Institute of Information Technology
Colombo, Sri Lanka2012
Skills
- Customer Service
- Retail and Wholesale Experience
- Inventory Management Experience
- Ability use and manage various systems (HRIS / ERP (SAP), POS Systems, eCommerce Systems)
- Team Player
- Ability to work independently
- Ability to work with cross-functional teams
- Ability to Communicate effectively
- Fast learner
- Ability to Multitask
- Knowledge of Food Handling standards
- Call Center Operations
- Records Management
Certification
Project Management Professional (PMP)
Food Handler Certification - Alberta
Languages
English
Full Professional
Timeline
Volunteer (Webinar Support)
Condo Owners Forum’s
01.2024 - Current
Solution Specialist
Microimage (Pvt) Ltd
01.2008 - 03.2017
Data Entry Operator - Sales and Inventory
Dhammika Enterprises
12.2006 - 01.2008
Post Graduate Diploma - Cyber Security for Control System
Southern Alberta Institute of Technology
Professional Diploma - Information Technology
National Institute of Information Technology
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