ROSE WHITE
Calgary,Canada
Summary
Operations and administration leader with over 15 years of cross-sector experience in business ownership, hospitality, construction, sanitation, and document control. Demonstrated success developing internal infrastructure, leading both frontline and administrative teams, and maintaining regulatory compliance in fast-paced, high-volume environments. Skilled in streamlining workflows, managing sensitive data, and building long-term client relationships. Brings a practical, results-focused approach to solving operational challenges and supporting organizational growth.
Overview
19
19
years of professional experience
Work History
Cashier & Front Counter Associate
Tim Hortons
01.2023 - 01.2023
- Delivered fast, accurate service in a high-volume café environment, processing up to 300 transactions per shift.
- Handled all payment types while managing POS systems and balancing floats with zero discrepancies.
- Collaborated with kitchen and front-of-house staff to maintain smooth workflows during peak hours.
- Ensured adherence to food safety standards and sanitation protocols.
- Supported opening, closing, and restocking operations for daily readiness.
Founder & Operations Director
Essential Home Service YYC (EHS YYC)
01.2010 - 01.2022
- Built and operated a small service business with 15–30 active recurring clients at a time and over 150 unique clients served across 12 years, maintaining strong retention and consistent referrals through quality service.
- Developed internal systems for scheduling, client communication, workflow tracking, and service delivery that reduced cancellations and client issues by over 40% in the first year.
- Recruited, trained, and managed a team of 8 employees; implemented workplace safety protocols aligned with WHMIS and Alberta OHS standards.
- Oversaw all financial operations, including payroll, pricing, vendor management, tax filing, and supply purchasing — processing an estimated $200K+ in invoicing over the life of the business.
- Created standardized service packages and SOPs to ensure quality and scalability; adapted offerings to meet market needs and client feedback.
- Maintained 5-star ratings across public platforms and earned repeat business through professional, personalized client care.
Construction Site Helper
Wildhorse Workforce Inc.
09.2020 - 03.2021
- Assisted with site prep, material movement, and tool handling for multiple trades.
- Performed basic framing, concrete work, and clean-up tasks in line with safety regulations.
- Maintained a hazard-free workspace and communicated effectively with supervisors.
- Known for punctuality, adaptability, and strong physical work ethic.
Chief Administrator & Advisor, Contracts Department
KBR (Syncrude Site)
01.2007 - 01.2010
- Managed lifecycle documentation for major industrial contracts, ensuring compliance with legal and internal protocols.
- Processed onboarding and payroll records for international and domestic workers.
- Created tracking systems for contractor status, compliance logs, and version control.
- Worked cross-functionally with procurement, legal, and finance to reduce bottlenecks.
- Served as the primary admin contact between field and corporate teams.
ACLS Field Monitor
KBR (Syncrude Site)
01.2006 - 01.2007
- Tracked contractor movements, vendor logs, and shipping/invoice data daily.
- Reconciled field reports with financial summaries for audit accuracy.
- Collaborated with finance and logistics teams to verify expenditures and correct discrepancies.
- Generated internal summaries used for executive and investor reporting.
Blueprint Monitor & Document Control Specialist
Syncrude
01.2004 - 01.2006
- Oversaw blueprint and drawing control for construction and fabrication teams.
- Enforced document version control and ensured timely distribution across departments.
- Logged blueprint updates and tracked installations for compliance audits.
- Acted as liaison between engineers and field staff to resolve drawing issues.
- Maintained documentation systems that met both internal and external audit standards.
Education
Executive / Business Administration - undefined
College of the North Atlantic (CONA)
01.2003
Skills
- Business Operations & Small Business Management
- Contract Administration & Compliance Tracking
- Workflow Optimization & Internal Systems Design
- Employee Supervision, Scheduling & Onboarding
- Health & Safety (WHMIS, PPE, COVID Protocols)
- Client Relations, Sales & Service Retention
- Payroll, Expense Tracking & Inventory Control
- Document Control, Blueprint Management & Audit Prep
- High-Volume Hospitality & Front-of-House Leadership
- Construction Site Coordination & Logistics
Timeline
Cashier & Front Counter Associate
Tim Hortons
01.2023 - 01.2023
Construction Site Helper
Wildhorse Workforce Inc.
09.2020 - 03.2021
Founder & Operations Director
Essential Home Service YYC (EHS YYC)
01.2010 - 01.2022
Chief Administrator & Advisor, Contracts Department
KBR (Syncrude Site)
01.2007 - 01.2010
ACLS Field Monitor
KBR (Syncrude Site)
01.2006 - 01.2007
Blueprint Monitor & Document Control Specialist
Syncrude
01.2004 - 01.2006
Executive / Business Administration - undefined
College of the North Atlantic (CONA)
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