Jaspreet Kaur Sidhu
Brampton,ON
Summary
As I have an Experience of 3 Years In the particular field
"Seasoned professional with a proven track record in managerial and administrative roles. Adept at leading teams and optimizing organizational processes to achieve operational excellence. Skilled in strategic planning, resource allocation, and decision-making to drive efficiency and productivity. Strong communicator with the ability to liaise effectively with stakeholders and manage expectations. Experienced in handling diverse administrative tasks with precision and attention to detail. Committed to upholding high standards of professionalism, ethics, and integrity."
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant
Amazon
7995 Winston Churchhill Blvd
06.2023 - 05.2024
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Organized paperwork such as charts and reports for office and patient needs.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
Manager - Business Operations
Civic Hospitals
India
07.2020 - 01.2023
- Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Analyzed market trends and competitor activities to identify opportunities for growth or improvement within the organization.
- Optimized inventory management processes, reducing waste while maintaining adequate stock levels to meet demand.
- Developed comprehensive business plans, driving growth and profitability across departments.
- Managed corporate restructuring initiatives that resulted in streamlined organizational structures while maintaining service quality standards throughout the transition.
Education
Graduate Certificate - Health Care Management
Northern College of Applied Arts And Technology
Toronto, ONBachelor In Science - Medical Administrative Assistant
Punjabi University
05.2020
Skills
- Leadership: Ability to guide and inspire teams
- Communication: Effective verbal and written communication skills
- Strategic Planning: Proficiency in developing and executing strategic plans
- Team Building: Skill in fostering cohesive and high-performing teams
- Problem-Solving: Strong analytical skills to address challenges
- Decision-Making: Sound judgment and prioritization abilities
- Adaptability: Flexibility to adjust to changing circumstances
- Conflict Resolution: Capacity to manage and resolve conflicts constructively
- Time Management: Efficient allocation of time and resources
- Emotional Intelligence: Understanding and managing emotions effectively
Languages
English
Elementary
Certification
CPR,First AID
Timeline
Medical Administrative Assistant
Amazon
06.2023 - 05.2024
Manager - Business Operations
Civic Hospitals
07.2020 - 01.2023
Graduate Certificate - Health Care Management
Northern College of Applied Arts And Technology
Bachelor In Science - Medical Administrative Assistant
Punjabi University