Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Personal Details
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Amy Beal

London,CA

Summary

Highly motivated Paralegal Student with solid foundation in legal research and documentation. Successfully assisted in preparing case files for various legal proceedings.

Experienced with conducting comprehensive legal research to support case development. Utilizes excellent organizational skills to manage and maintain legal documents efficiently. Strong understanding of legal writing and analysis, contributing to well-prepared case files.

Overview

7
7
years of professional experience

Work History

TCSP

London District Catholic School Board
10.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Learned and adapted quickly to new technology and software applications.
  • Skilled at working independently and collaboratively in a team environment.

Dispatcher/Customer Service

GTel
07.2022 - 10.2022
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Enhanced team morale by fostering supportive and collaborative work environment.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Answered phone calls and responded to customer emails.
  • Provided customers with information on products and services.

Claims Specialist

Windley Ely Inc
06.2021 - 07.2022
  • Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
  • Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
  • Developed strong working relationships with external partners such as adjusters, legal counsel, and medical professionals to facilitate efficient claim resolution processes.
  • Settled complex claims fairly by applying critical thinking, negotiation skills, and detailed knowledge of insurance policies.
  • Achieved performance targets consistently through attention to detail, effective time management, and strong decision-making abilities.
  • Maintained accurate records by diligently updating claim files and ensuring all required documentation was submitted in a timely manner.

Team Leader

Salumatics Inc
10.2018 - 05.2020
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Gathered, organized and input information into digital database.

Education

College diploma - Paralegal Studies

Trios College
London, ON
05-2026

Trade Certificate - Medical office assistant in DEP or Skilled Trade Certificate

Pauline Johnson Collegiate & Vocational School
Brantford, ON
06.1999

Skills

  • Proficient in client interactions
  • Case law investigation
  • Contract and brief writing
  • Detailed case examination
  • Accurate legal transcription
  • Proficient in legal language
  • Document drafting
  • Contract evaluation
  • Familiarity with courtroom protocols
  • Cross-functional collaboration
  • Skilled in Microsoft Office tools
  • Systematic filing procedures
  • Engaging presentation skills
  • Document proofreading
  • Social media platforms
  • Sensitive data protection
  • Time management
  • Strong task management
  • Clear interpersonal communication
  • Problem-solving skills
  • Proficient in organization techniques
  • Focused listening
  • Responsive to new challenges
  • Independent drive
  • Effective deadline management
  • Service excellence
  • Detail-oriented data management
  • Team leadership
  • Staff development

Accomplishments

  • Supervised team of 15 staff members.

Languages

English
Full Professional

Timeline

TCSP

London District Catholic School Board
10.2022 - Current

Dispatcher/Customer Service

GTel
07.2022 - 10.2022

Claims Specialist

Windley Ely Inc
06.2021 - 07.2022

Team Leader

Salumatics Inc
10.2018 - 05.2020

Trade Certificate - Medical office assistant in DEP or Skilled Trade Certificate

Pauline Johnson Collegiate & Vocational School

College diploma - Paralegal Studies

Trios College

Personal Details

  • Highest Level of Education: AEC / DEP or Skilled Trade Certificate
  • Total years of experience: 27

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Amy Beal