JAIDA SOLLA
24 Hour Fitness
San Jose
1
Certification
5
years of professional experience
Customer-focused professional with strong experience in building positive customer relationships and delivering excellent service in fast-paced environments. Skilled in communication, teamwork, and conflict resolution, with a proven ability to create welcoming customer experiences and support team success. Dependable, personable, and committed to maintaining high standards of service and workplace culture.
Work History
Leadership
2 Years 10 Months- Mentored peers during 150+ in-school service hours, fostering teamwork and collaboration.
- Managed concessions and ticket sales for 30+ community service hours, overseeing volunteer efforts to ensure smooth operations.
- Collaborated with students and faculty to plan and support school-wide initiatives focused on student engagement, campus culture, and safety.
Front of House Team Member
6 Months- Welcomed customers and provided friendly, attentive service while creating a positive and inviting dining experience.
- Efficiently operated POS systems to accurately process orders, cash, credit, and digital payments while coordinating with kitchen and service teams.
- Maintained clean, organized dining areas and proactively responded to customer needs to ensure efficient service and customer satisfaction.
Connections Committee
2 Years 10 Months- Cultivated welcoming school community through programs connecting students across grade levels, enhancing peer relationships.
- Facilitated peer mentorship and orientation activities, boosting student engagement and fostering inclusivity.
- Collaborated with faculty to align committee initiatives with broader school culture objectives, reinforcing shared values.
Cougar Cub Cheer Mentor
3 Years 10 Months- Mentored students in cheerleading fundamentals, promoting leadership and school spirit.
- Organized and led practice sessions to strengthen team dynamics and encourage inclusivity.
- Supported future students through community engagement initiatives, enhancing overall school culture.
Sales and Service Associate
3 Months- Delivered exceptional customer service by assisting members, resolving concerns, and building strong relationships across multiple 24 Hour Fitness locations.
- Generated membership and personal training sales by identifying member needs, presenting services, and guiding prospects through enrollment.
- Collaborated with General Managers and Personal Trainers to support member onboarding, fitness experiences, and daily club operations.
- Maintained a clean, organized, and safe facility while promptly addressing member and maintenance concerns.
Education
High School Diploma
Skills
Customer service
Team collaboration
Effective communication
Project management
Event coordination
Peer mentorship
Point of sale systems
Certification
- California Food Handler Card
Timeline
Sales and Service Associate
24 Hour Fitness
03.2026 - 06.2026Read More
Front of House Team Member
Chick-fil-A
02.2025 - 08.2025Read More
Leadership
Evergreen Valley High School
08.2022 - 06.2025Read More
Connections Committee
Evergreen Valley High School
08.2022 - 06.2025Read More
Cougar Cub Cheer Mentor
Evergreen Valley High School
08.2021 - 06.2025Read More
Evergreen Valley High School
High School Diploma
Read More