Lizeth Rodriguez
Newhall,CA
Overview
6
6
years of professional experience
Work History
Property Manager
Home Owner
03.2018 - Current
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Delivery Driver
Amazon
04.2022 - 09.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Insurance Claims Specialist
First Credit Finance
10.2021 - 08.2022
- Enhanced customer satisfaction by efficiently managing insurance claims processes and providing timely resolutions.
- Boosted company reputation by delivering exceptional customer service during claim investigations and settlements.
- Reduced fraudulent claims by conducting thorough investigations and collaborating with law enforcement agencies when necessary.
- Increased productivity by streamlining claim processing procedures and implementing time-saving technologies.
- Identified opportunities for cost savings by meticulously reviewing documentation to accurately assess damages and determine appropriate payouts.
- Followed up with customers on unresolved issues.
Special Needs Caregiver
Needed Resite Care
09.2020 - 07.2021
- Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented interactions and case notes using the program HMIS clarity.
Education
GED -
G.E.D
2017
Skills
- Customer Relations
- Product Location
- Inventory Stocking
- Problem Solving
- Great with others
- Property management
- Excel
- Microsoft word
- Powerpoint
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Delivery Driver
Amazon
04.2022 - 09.2023
Insurance Claims Specialist
First Credit Finance
10.2021 - 08.2022
Special Needs Caregiver
Needed Resite Care
09.2020 - 07.2021
Property Manager
Home Owner
03.2018 - Current
GED -
G.E.D