Madison Robdrup
East York,ON
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in long term care settings providing guidance and encouragement to patients through physical and emotional support. Caring, organized and friendly with excellent interpersonal skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restorative Care Aide
John Noble Home LTC
03.2023 - Current
- Implements restorative programs to assist and support residents to restore, maintain, or improve activities of daily living and psychosocial and mental functioning
- Monitor behaviours and conditions of residents during Restorative programs, reporting any significant changes to Nursing Manager and Registered Staff as needed
- Participate in care conferences and other committees such as the Pain, Palliative, Continence, and Wellness committees as offered to assist in assessing the best needs of the residents
- Protect the health and safety of residents, co-workers, and self by adopting Standard Safe Work Practices
- Maintained accurate records of residents progress through detailed documentation of care provided during each shift.
- Completing daily, weekly, and monthly audits throughout the long-term care home that supports or relates to Restorative Care
- Perform other duties as assigned within my scope of practice
Receptionist
John Noble Home LTC
08.2021 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Keeping the reception area clean and organized
- Lending a helping hand to residents and their families wherever possible
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Confident use of Microsoft Office tools (Excel, Word)
- Answered phone promptly and directed incoming calls to correct offices.
- Contributed to a high-quality testing environment by regularly maintaining cleanliness and orderliness of workstations, equipment, and supplies.
- Maintained accurate records of test results, contributing to efficient data tracking and reporting efforts.
- Facilitated smooth operations at the testing site by collaborating with team members on scheduling appointments, managing queues, and directing patient flow.
Education
Personal Support Worker Certificate - PSW LEAP Accelerated
Humber College
09.2024
Community and Justice Services Diploma - CJS Program
Mohawk College
04.2021
Skills
- First Aid and CPR Certified
- Restorative Care Certificate
- Organization
- Time Management
- Critical Thinker
- Communication
- Problem-Solving
- Patient-Centered Care
- Compassion
- Daily living support
- Positive Attitude
- Documentation And Reporting
Certification
- PCW - Personal Care Worker
- Restorative Care Aide Certificate
Timeline
Restorative Care Aide
John Noble Home LTC
03.2023 - Current
Receptionist
John Noble Home LTC
08.2021 - 03.2023
Personal Support Worker Certificate - PSW LEAP Accelerated
Humber College
Community and Justice Services Diploma - CJS Program
Mohawk College
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