MAKANJUOLA RACHEAL OBAGBEMI
Toronto,ON
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
HR/BUSINESS EXECUTIVE OFFICER
QUAD PRODUCTION TECHNOLOGIES LIMITED
PORT HARCOURT , Rivers
01.2021 - 09.2023
- Created and maintained relationships with key clients for new business opportunities.
- Prepared financial statements and reports for internal use and external stakeholders.
- Managed a team of executives to ensure timely completion of projects.
- Negotiated contracts with vendors, suppliers and customers on behalf of the organization.
- Coordinated meetings between senior management teams to discuss corporate objectives and goals.
- Directed staff recruitment processes for hiring qualified personnel at all levels within the organization.
- Implemented innovative solutions that addressed existing problems within the workplace environment.
- Successfully negotiated with vendors to receive best pricing and terms.
- Interacted with customers and vendors with utmost professionalism to solve various problems.
- Designed professional training and development programs for support staff.
- Fostered a culture of continuous improvement, encouraging innovation and operational excellence.
BUSINESS EXECUTIVE OFFICER
4TM ENGINEERING SERVICES
PORT HARCOURT, Rivers
12.2019 - 11.2020
- Created and maintained relationships with key clients for new business opportunities.
- Negotiated contracts with vendors, suppliers and customers on behalf of the organization.
- Directed negotiations and preparation of contracts.
- Implemented strategic offerings to enhance company's suite of products and services.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
BANK TELLER/SUPERVISOR
UNITED BANK FOR AFRICA
PORT HARCOURT, Rivers
08.2007 - 01.2019
- Supervised and evaluated teller staff, providing feedback on performance;.
- Assisted in developing and implementing training programs for new tellers;.
- Resolved customer complaints promptly and efficiently;.
- Maintained accurate records of transactions, deposits, withdrawals.;.
- Monitored cash levels in each teller's drawer;.
- Processed customer requests for loans or other services;.
- Assisted with daily balancing of the branch's accounts;.
- Conducted regular audits of teller activities to ensure accuracy of transactions;.
- Provided guidance to junior team members on how to handle difficult customer scenarios effectively ;.
- Managed and balanced cash vault, audits, and general ledger accounts.
- Developed and maintained strong relationships with customers, promoting bank loyalty and retention.
Education
High School Diploma -
Niagara College
Toronto, ON06-2024
Bachelor of Science - Banking And Finance
RIVER STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY
PORT HARCOURT10-2013
Some College (No Degree) - Developmental Services Worker
Dominion College
Toronto, ONSkills
- Adaptability and Flexibility
- Budgeting and cost control
- Active Listening
- Excellent Communication
- Problem Resolution
- Analytical and Critical Thinking
- Team Management
- Organization and Time Management
Certification
- First Aid &CPR/AED Level C
- Behavioral Crisis Management for Healthcare workers certificate
- Diploma in caregiving
- Developmental Support worker (in view)
- Pharmacology certificate in Healthcare worker
Timeline
HR/BUSINESS EXECUTIVE OFFICER
QUAD PRODUCTION TECHNOLOGIES LIMITED
01.2021 - 09.2023
BUSINESS EXECUTIVE OFFICER
4TM ENGINEERING SERVICES
12.2019 - 11.2020
BANK TELLER/SUPERVISOR
UNITED BANK FOR AFRICA
08.2007 - 01.2019
- First Aid &CPR/AED Level C
- Behavioral Crisis Management for Healthcare workers certificate
- Diploma in caregiving
- Developmental Support worker (in view)
- Pharmacology certificate in Healthcare worker
High School Diploma -
Niagara College
Bachelor of Science - Banking And Finance
RIVER STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY
Some College (No Degree) - Developmental Services Worker
Dominion College
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