Ganesh Joshi

Delivered exceptional customer service by assisting customers with product inquiries, helping them find items, and offering personalized recommendations.

Processed day-to-day transactions, including cash, debit, and credit payments, ensuring accuracy and adherence to store policies.

Built strong relationships with customers by actively listening to their needs and resolving concerns promptly, enhancing overall satisfaction.

Managed returns and exchanges while maintaining a customer-centric approach to ensure smooth transactions.

Introduced customers to store promotions and special offers, upselling products to meet their needs and contribute to sales targets.

Collaborated with the store team to maintain a clean and organized shopping environment, ensuring a positive customer experience.

Assisted in restocking shelves and organizing merchandise to ensure product availability and visibility.

Proactively identified opportunities to enhance the shopping experience and improve customer service processes.

Executed data validation and quality assurance processes to ensure accurate and reliable data for client insights.

Collaborated with cross-functional teams, both onshore and offshore, to resolve data discrepancies and maintain high data standards.

Processed day-to-day production tasks, ensuring timely delivery and adherence to quality metrics, focusing on continuous improvement.

Played a key role in automating data processes using tools such as Python, R, and Excel Macros, improving operational efficiency.

Engaged with internal teams and stakeholders to resolve queries and explain complex statistical concepts in a clear, understandable manner.

Actively contributed to the improvement of processes by identifying areas for optimization, driving efficiency in operations and reducing manual tasks.

Analyzed potential concerns in the data, provided root cause analysis, and worked with local market teams to ensure accurate data reporting.

Ensured that all processes complied with internal standards and contributed to process standardization across regions.

Monitored key performance indicators (KPIs) to track quality, accuracy, and on-time delivery, aligning with project goals and timelines.

Operated effectively in a virtual and multi-cultural environment, collaborating with global teams to enhance data quality and client satisfaction.

• Managed GST paperwork and handled tax transactions for the company, ensuring compliance with government regulations.
• Prepared yearly tax files and supported the submission of tax documentation in a timely and accurate manner.
• Utilized SAP software for handling invoice preparation and overseeing daily transactions of finished goods, raw materials, and packing materials.
• Processed e-way bills for the transportation of goods, ensuring adherence to regulatory and logistical requirements.
• Collaborated with internal departments to resolve deficiency handling and discrepancies in tax or inventory-related issues.
• Monitored tax-related transactions, ensuring accuracy and compliance with GST laws and regulations.
• Played an active role in managing the financial aspects of the business, including tax filing and audits, contributing to the company’s overall financial health