Charmaine Li
Markham,ON
Summary
Highly organized and detail-oriented recent psychology graduate with strong communication and collaboration skills. Proven ability to build relationships and effectively engage with clients and team members. Exceptional problem-solving abilities and a fast learner, adapting to new environments and responsibilities. Committed to providing outstanding service and supporting organizational goals through teamwork and effective communication.
Overview
3
3
years of professional experience
Work History
Receptionist (Part-time)
Dr Wong Markham Dental
Markham, Canada
04.2022 - Current
- Greeting patients and visitors in a friendly and professional manner
- Answering phone calls, responding to patient inquiries, and scheduling appointments while managing patient records
- Collecting payments and processing insurance claims
- Handling administrative tasks such as filing and data entry
- Communicating effectively with dentists and staff to ensure seamless patient care
- Collaborating with team members to coordinate tasks effectively
Medical Office Assistant
Carefirst Seniors & Community Service Association
09.2021 - 12.2021
- Assist in the general administrative operation of the DEP team with data entry, faxing, filing etc
- Supporting the reception team, i.e Answering calls and scheduling patient referrals
- Organized and edited the training manual with team leader’s supervision
- Responsible for conducting focus groups in three languages and writing report summaries
Education
Bachelor of Science With Honours - Psychology
York University
06-2024
Skills
- Fast Learner
- Communication Skills
- Team Collaboration
- Organization skills
- Multitasking and prioritization
- Administrative Support
Languages
English (Highly proficient), Cantonese (Native), Mandarin (Highly proficient)
Timeline
Receptionist (Part-time)
Dr Wong Markham Dental
04.2022 - Current
Medical Office Assistant
Carefirst Seniors & Community Service Association
09.2021 - 12.2021
Bachelor of Science With Honours - Psychology
York University
Similar Profiles
Karla Gabriela Medina MongeKarla Gabriela Medina Monge
Lead Assistant at Dr. Rosemary Wong Dental OfficeLead Assistant at Dr. Rosemary Wong Dental Office
Yishan JinYishan Jin
Colon Cancer Researcher at Dr. Brian WongColon Cancer Researcher at Dr. Brian Wong
Clarisa GarciaClarisa Garcia
Dental Assistant at Dr. Ellis Wong DDSDental Assistant at Dr. Ellis Wong DDS