Summary
Work History
Education
Skills
Karate
Timeline
CustomerServiceRepresentative
Jacob Slizek

Jacob Slizek

Food Expeditor
Penticton,British Columbia

Summary

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking waiter position. Offering excellent communication and good judgment.
  • Create strong bonds with staff and customers to create a positive and efficient work environment.
  • Hard working critical thinker who can handle issues with confidence and ensure customers leave with a positive outlook on their experience with the company.


Work History

Food Expediter

Shaughnessy's Cove
Summerland, British Columbia
04.2022 - Current
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Assisted preparation of food plates, overseeing quality and appearance.
  • Organized dining area based on reservations, minimizing waiting times.
  • Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Checked dining area supplies of linens, wrapped silverware and replenished low stock.
  • Monitored dining room inventory and replenished as necessary.
  • Worked with other staff members efficiently to ensure exceptional service.

Gas Dock Attendent

Summerland Yacht Club
Summerland, British Columbia
06.2018 - Current
  • Worked with customers to understand needs and provide excellent service.
  • Helped train employees to ensure safety and efficiency.
  • Ensured all customers and staff followed safety protocols during refueling.
  • Processed debit, credit, and cash transactions using POS machine and gave proper amount of change.
  • Calculated total sales for the day, logged tips and hours, and locked up workplace at the end of shifts.
  • Ensured customers were getting excellent service and left feeling satisfied with their visit to the Summerland Yacht Club.

Cashier

SportChek
Penticton, BC
10.2021 - 04.2022
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Created price tags and merchandise signs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Processed customer refunds and exchanges according to established guidelines.

Education

Bachelor of Business Administration - Business

Okanagan College
Penticton, BC
03.2026

High School Diploma -

Penticton Secondary
Penticton, BC
06.2020

Skills

  • Company Quality Standards
  • Calm and Professional Under Pressure
  • Issue and Complaint Resolution
  • Upbeat and Positive Personality
  • Responding to Difficult Customers
  • Building Customer Trust and Loyalty
  • Understanding Customer Needs
  • Customer Service and Assistance
  • Critical Thinking

Karate

  • Pushing 15 years of karate experience.
  • Placed 3 in the world for my style of karate.
  • Helped coach students of all ages in tournaments and trainings.
  • Refereed in tournaments for 5 years.
  • Assisted head coaches and tournament organization staff to ensure all competitors had proper knowledge of the tournament schedule.
  • Helped create a positive tournament experience year after year for competitors and viewers alike.

Timeline

Food Expediter

Shaughnessy's Cove
04.2022 - Current

Cashier

SportChek
10.2021 - 04.2022

Gas Dock Attendent

Summerland Yacht Club
06.2018 - Current

Bachelor of Business Administration - Business

Okanagan College

High School Diploma -

Penticton Secondary
Jacob SlizekFood Expeditor