Summary
Overview
Work History
Education
Skills
Community Service
Timeline
AdministrativeAssistant

Ruthie M. Burns

Stellarton,NS

Summary

To secure an employment opportunity with your company that will allow me to utilize my current skills and in the process, acquire and develop new ones.

I am a results oriented manager who enjoys working with people, motivating them and developing their personal skills to maximum potential. Being a self motivated individual I welcome the challenge of working independently or as part of a team. I am personable and committed with a strong work ethic and my management background gives me a firm foundation which, I am confident, would be an asset to your company. Realizing that this summary cannot adequately communicate my in depth experience, I would appreciate having the opportunity to discuss with you in person how I could be of benefit to your company.

Overview

18
18
years of professional experience

Work History

General Manager/Cluster Manager

GoodLife Fitness
07.2009 - Current


  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Leveraged data and analytics to make informed decisions and drive business improvements.


Store Manager

Bluenotes
09.2006 - 07.2009
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Collaborated with upper management to develop strategic plans for store growth and expansion.
  • Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and offering competitive compensation packages.
  • Approved regular payroll submissions for employees.
  • Trained and guided team members to maintain high productivity and performance metrics.


Education

Grade 12 -

East Pictou Rural High School
Sutherlands River, N.S.
06.1992

Skills

  • Safety Oriented First Aid
  • CPR
  • AED
  • Crucial Confrontation training
  • Leadership Development training
  • Emotional Intelligence in the Workplace
  • Diversity, Equity and Inclusion
  • WHMIS
  • Health and safety Certification
  • Telemarketing training

Community Service

Group Fitness Instructor, Membership Services and Daycare Services, Pictou County YM - YWCA

Timeline

General Manager/Cluster Manager

GoodLife Fitness
07.2009 - Current

Store Manager

Bluenotes
09.2006 - 07.2009

Grade 12 -

East Pictou Rural High School

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Ruthie M. Burns