Shepherd Ntow
Accra
Summary
Professional with a proven track record at Invisible Technologies excels in leveraging technical analysis and computer configurations to enhance system performance and ensure user satisfaction. Expertise in computer assembly and exceptional communication skills allow for seamless technology solutions. Known for diagnosing complex issues, successfully improving operational efficiency with less than a 1% error rate.
Overview
11
11
years of professional experience
Work History
Food Menu Extraction
Invisible Technologies
07.2023 - 12.2024
- Updated menus regularly based on changing seasons, ingredient availability, customer demand.
- Completed day-to-day duties accurately and efficiently.
Computer Technician
SilverBack IT Solutions
05.2014 - 11.2022
- Diagnosed and determined system issues to route for repair.
- Maintained inventory of spare parts and supplies used in servicing computers.
- Evaluated software or hardware to recommend improvements or upgrades.
- Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
- Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
- Troubleshot networking problems related to local area networks and wide area networks.
- Repaired malfunctioning or damaged internal components such as motherboards, RAM chips and hard drives.
Education
High School Diploma -
EMIT ELECTRONICS INSTITUTE
Accra, Ghana07-2004
Skills
- Computer configurations
- Technical analysis
- Computer assembly
- Communication
- Microsoft Word
- Microsoft Excel
- Food pairings
- Product packaging
- Deadline oriented
Languages
English
Full Professional
Education and Training
other
Timeline
Food Menu Extraction
Invisible Technologies
07.2023 - 12.2024
Computer Technician
SilverBack IT Solutions
05.2014 - 11.2022
High School Diploma -
EMIT ELECTRONICS INSTITUTE
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