Robert Sylla
San Francisco
Summary
Dynamic and reliable professional with extensive experience in high-volume environments, notably at The Little Shamrock. Proven ability to multitask effectively while delivering exceptional customer service. Skilled in cash handling and POS systems, fostering teamwork to enhance guest experiences. Committed to maintaining a positive atmosphere and ensuring operational efficiency.
Overview
4
4
years of professional experience
Work History
Bartender
The Little Shamrock
10.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Popi's Oysterette
05.2023 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/ Bartender
Pacific Catch
03.2021 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Certificate of Technical Studies - Real Estate
Chamberlain Real Estate School
Campbell, CA03-2022
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
Timeline
Bartender
The Little Shamrock
10.2023 - Current
Server
Popi's Oysterette
05.2023 - 11.2024
Server/ Bartender
Pacific Catch
03.2021 - 08.2024
Certificate of Technical Studies - Real Estate
Chamberlain Real Estate School
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