Stone Kate Iracanye
New Westminster,BC
Summary
Recent graduand and charismatic person eager to apply my knowledge in a hospitality sector, looking forward to quality customer service.
Overview
1
1
year of professional experience
Work History
Receptionist
Lake View Tanganyika
02.2022 - 06.2022
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed multiple tasks and met time-sensitive tasks.
- Assisted with special projects assigned by management when required.
Server
Cremerie
08.2021 - 12.2021
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
Customer Service
Cremerie
08.2021 - 12.2021
- Developed customer relationships by providing excellent customer service.
- Ensured guest satisfaction by providing excellent customer service.
- Answered product questions using knowledge of sales and store promotions.
Education
High School Diploma -
BIMS
Bujumbura-Burundi06-2021
Associate of Arts - Hospitality Management
Eton College
Vancouver, BCSkills
- Positive and professional personality
- Multitasking and prioritization
- Effective Communication
- Problem-solving aptitude
Languages
English
Professional
French
Professional
Kirundi
Professional
Kiswahili
Professional
Kinyarwanda
Professional
Timeline
Receptionist
Lake View Tanganyika
02.2022 - 06.2022
Server
Cremerie
08.2021 - 12.2021
Customer Service
Cremerie
08.2021 - 12.2021
High School Diploma -
BIMS
Associate of Arts - Hospitality Management
Eton College