Stevonna Gordon
Fairfield,CA
Summary
Outcome-driven Manager with 10 years of guiding, implementing, and overseeing different cases within the health field and also with youth. Entrepreneurial leader skilled at spearheading breakthrough strategies that reinvent, procurement, logistics & inventory optimization to enable growth at scale. An influential advisor who excels at distilling key insights from complex business data and implementing innovative process improvements. Battle-proven with success in leading teams through uncertainty and change and delivering positive and negative results during recessions and layoffs (2020). Highly skilled in project management, facility management, and inventory management processes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Program Supervisor
Bay Area Community Services
01.2023 - Current
- Engages with persons served to implement active service plans, goals and discharge plans
- Support individuals with ILS
- Support with medication management
- Maintain accurate persons served files, charts, progress notes and record
- Supportive counseling in a milieu environment.
- Provided ongoing direction and leadership for program operations.
- ·Manages flow of referrals, intakes, and discharges of participants and ensures accessibility and welcoming of all people as applicable.
- ·Supervises staff including hiring, training, and performance evaluation.
- · Responsible for the implementation of consumer-centered services that are needs-driven and strength-based, and are culturally relevant.
- Assessed community needs and identified resources for social and community service programs.
- Assisted with community resources for healthcare and mental health.
- Directed team of personnel, overseeing records, performance, and quality assurance.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Conducted outreach activities to engage local stakeholders in programs.
Program Manager
T & T House of Champions
05.2020 - 07.2024
- Supervise Facility Managers
- Oversee the Agency’s Operation, Program Planning, Development, and implementation
- Support New Hires, facilitate training; mentor to focus on clients’ strengths maximizing their ability to thrive
- Manages Educational liaison (complete school enrollment, coordinate with the educational rights holder, coordinate with school, attend school meetings) day notice vacates and also makes sure the agency is adhering to state and federal laws
- Coordinate with social workers for presumptive transfers, intake documentation, and progress
- Maintain HR policies and practices (manage retention, and discharge of personnel)
- Reporting to the administrator and making recommendations to address identified problems
- Ensure each participant is engaged in a continuum of relevant activities and services that corresponds to their dreams.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Facilitated workshops and conducted one-on-one training to educate team members.
Neuro Rehab Specialist
Center for Neuro Skills
04.2017 - 05.2020
- Monitored and documented individual patient progress
- Assisted with therapeutic home programs both occupational and physical therapy sessions
- Supervised consumer interaction on social and residential settings
- Assist with the implementation of patient treatment plans as well as living arrangements
- Performs transfers weighing up to 150 pounds
- Manage residential data for patients
- Complete documentation such as treatment modules, daily progress notes, and behavior modification documentation.
Case Manager
Contra Costa Arc
11.2013 - 12.2016
- Designed Monitor physical and emotional wellness of residents and immediately report changes in status
- Performed Provided supervision and training during community and recreational outings
- Ideated, input daily documentation of status and changes as related to residents' IPP, health, and behavioral programs
- Assist in case management by meeting and counseling with clients to determine their needs
- Serve as a liaison b/w organization, schools, parents, social workers to aid in treatment or assistance b/w various organizations
- Accompany clients to appointments and to aid in completing paperwork.
Education
Associate of Arts - Health And Human Services: Human Services
Contra Costa College
San Pablo, CA05.2020
Associate of Arts - Liberal Arts: Social And Behavioral Sciences
Contra Costa College
San Pablo, CA05.2020
Medical Assisting - Medical Assistant
Carrington College
San Leandro, CA10.2015
Skills
- Case/ Project management
- Risk Analysis
- Impacting Others
- Process Improvement
- Interpersonal Relationships
- Counseling
- Training Facilitation
- Leadership & Development
- Document management skills
- Staff Development
- Planning & Forecasting
- Risk Management
Certification
- Delivering Effective Training and Professional Development of Direct Care Staff
- Basic Concepts of Trauma Informed Care
- Integrated Core Practice Model
- STRTP Mindset Shift, from Long to Short Term Care
- Cultural Humility and work with LGBTQ Youth
- Understanding Implicit Bias
- Understanding Permanency Work
- Child & Family Teaming, the CFT Process
- Mental Health Treatment in the Milieu
- Anger Management Skills for Youth
- Strategies to Support System Involved Youth with Grief and Loss
- Strategies to Support System Involved Youth with Loneliness
- Conflict Resolution Skills for System Involved Youth and Young Adults
- Overview of Recognizing and Supporting System Involved Youth and Teens who use Marijuana
- Adolescent Development & Trauma
- Impact of Internalized Racism on System Involved Youth
- Strategies to Support System Involved Parents
- Impact of Gun Violence on System Involved Youth
- Strategies to Help Youth Forgive Themselves in the Aftermath of Trauma
- CPI Certified
Timeline
Program Supervisor
Bay Area Community Services
01.2023 - Current
Program Manager
T & T House of Champions
05.2020 - 07.2024
Neuro Rehab Specialist
Center for Neuro Skills
04.2017 - 05.2020
Case Manager
Contra Costa Arc
11.2013 - 12.2016
- Delivering Effective Training and Professional Development of Direct Care Staff
- Basic Concepts of Trauma Informed Care
- Integrated Core Practice Model
- STRTP Mindset Shift, from Long to Short Term Care
- Cultural Humility and work with LGBTQ Youth
- Understanding Implicit Bias
- Understanding Permanency Work
- Child & Family Teaming, the CFT Process
- Mental Health Treatment in the Milieu
- Anger Management Skills for Youth
- Strategies to Support System Involved Youth with Grief and Loss
- Strategies to Support System Involved Youth with Loneliness
- Conflict Resolution Skills for System Involved Youth and Young Adults
- Overview of Recognizing and Supporting System Involved Youth and Teens who use Marijuana
- Adolescent Development & Trauma
- Impact of Internalized Racism on System Involved Youth
- Strategies to Support System Involved Parents
- Impact of Gun Violence on System Involved Youth
- Strategies to Help Youth Forgive Themselves in the Aftermath of Trauma
- CPI Certified
Associate of Arts - Health And Human Services: Human Services
Contra Costa College
Associate of Arts - Liberal Arts: Social And Behavioral Sciences
Contra Costa College
Medical Assisting - Medical Assistant
Carrington College
Similar Profiles
Wendy BanegasWendy Banegas
Care Coordinator – HCS at Bay Area Community ServicesCare Coordinator – HCS at Bay Area Community Services
Miles Lock IIIMiles Lock III
Residential Counselor at Bay Area Community ServicesResidential Counselor at Bay Area Community Services
Xavier WinrowXavier Winrow
Employment Specialist at Bay Area Community ServicesEmployment Specialist at Bay Area Community Services