Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Singh

Operations | Data Analytics | CSM
Elk Grove,CA

Summary

Accomplished Operations/Program Lead offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives.

Overview

9
9
years of professional experience
6
6
years of post-secondary education

Work History

Senior Program Coordinator (Health I.T)

CalMHSA
11.2023 - Current
  • Implemented innovative solutions that addressed program challenges while maintaining a high level of quality control.
  • Conducted thorough risk assessments to proactively identify potential issues before they impacted program outcomes.
  • Collaborated with external partners to expand program reach and increase overall impact in target communities.
  • Developed strong relationships with stakeholders, ensuring clear communication and timely project updates.
  • Managed the migration of multiple counties data from legacy EHR to SmartCare.
  • Coordinated cross-functional teams to ensure seamless collaboration on key initiatives.

OPSA - Special Programs / Transaction Coordinator

CalMHSA
09.2022 - Current
  • Manage and supervise administrative and daily program operations, complying with policies and regulations.
  • Collaborate with all 58 Counties in California to set priorities based on business needs, resource capacity and risk exposure.
  • Participate in vendor selection and management process for program initiatives.
  • Support financial director with special projects and additional job duties.
  • Oversee high-volume accounting operations focused on efficient budget administration, AP/AR and other financial management needs.
  • Review historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.

Free Lance Creative Director

Self - Employed
09.2015 - Current
  • Work varying from video marketing to web and graphic design jobs
  • Putting out advertisements on different platforms.
  • Responding to advertisements diligently and respectfully.
  • Preforming clients tasks under an restricted amount of time.
  • Working with different computer programs such as photoshop, indesign , illustrator, etc.

Operations Lead

Amazon
09.2021 - 07.2022
  • Maintained knowledge of industry techniques, methods and equipment to create competitive advantage leading to business growth.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Supervised processes to eliminate weak points or bottlenecks in business operations.

Covid 19 (Pandemic)

05.2020
  • Completed Data Analytics Boot Camp through UC Berkeley from June 2020 to January 2021
  • SCRUM Master in October 2020.
  • Currently working on multiple Udemy and Udacity courses in order to expand personal knowledge of analytics and programming.

Operations Lead

Wheels Lab Inc.
09.2019 - 04.2020
  • Lead and motivate members of Field Operations team
  • Manage worker schedules, clock in/out, attendance and productivity
  • Assisted and directed Field team collecting and repositioning of vehicles
  • Ensure vehicles are positioned and charged according to business targets
  • Monitor real-time market data and provide reports to internal stakeholders
  • Quickly identify issues and provide recommendations on how to resolve them
  • Use mobile / web applications to capture operational data, track fleet activity, and locate missing vehicles

Field Operations Specialist 

Wheels Lab Inc.
03.2019 - 09.2019
  • Managing Inventory
  • Loading Cargo efficiently
  • Use of Slack Communication, Hello-tracks , Use of wheels app on daily basis.
  • Personally managed hubs on site and in field.
  • Keeping Van organized.
  • Daily tasks include but are not limited to Swapping batteries ; Diagnosing damaged bikes ; Cleaning Hubs ; Communicating with Public ; Etc.

Operations Coordinator

Dignity Health Sports Center
05.2019 - 07.2019
  • Dispatching crew that were responsible for cleaning, organizing, and maintaining all aspects of stadium.
  • Keeping field and stadium up to standards and were ready to go when game time came.
  • Maintaining Health and Safety Standards while operating forklift and overseeing other equipment being set up.
  • Managing team of 5 people.
  • Maintaining cleanliness of stadium and surrounding areas.

Operations Manager

S.M.I.L.E Photography Company
03.2018 - 09.2018
  • Company created by myself and two other friends.
  • Worked with 8 different restaurants to get in house sales photographer working there.
  • Main responsibility was being personal liaison between restaurants and photographers.

Education

Certification -

UC Berkeley Ext
06.2020 - 05.2021

CSU Dominguez Hills
08.2015 - 05.2017

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Elk Grove High School
08.2011 - 05.2015

Skills

Microsoft Suite (Excel/OneNote/Project)

HelloTracks

Slack

Re-Tool

Asana

Filezilla

Jira

Trello

Zendesk

Helix

Tableau

Strategic Planning

Quality Control

Regulatory Compliance

Quality Assurance

Program Management

Resource Management

Program Optimization

Timeline

Senior Program Coordinator (Health I.T)

CalMHSA
11.2023 - Current

OPSA - Special Programs / Transaction Coordinator

CalMHSA
09.2022 - Current

Operations Lead

Amazon
09.2021 - 07.2022

Certification -

UC Berkeley Ext
06.2020 - 05.2021

Covid 19 (Pandemic)

05.2020

Operations Lead

Wheels Lab Inc.
09.2019 - 04.2020

Operations Coordinator

Dignity Health Sports Center
05.2019 - 07.2019

Field Operations Specialist 

Wheels Lab Inc.
03.2019 - 09.2019

Operations Manager

S.M.I.L.E Photography Company
03.2018 - 09.2018

Free Lance Creative Director

Self - Employed
09.2015 - Current

CSU Dominguez Hills
08.2015 - 05.2017

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Elk Grove High School
08.2011 - 05.2015

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Nicholas SinghOperations | Data Analytics | CSM