Deepanshi Deepanshi
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Tim Hortons
Burnaby, BC
12.2022 - 07.2024
- Managed point-of-sale operations, including handling cash, processing transactions, and maintaining accurate records
- Assisted with inventory management by tracking stock levels, placing orders, and organizing supplies
- Maintained cleanliness and organization of workstations and customer areas to ensure compliance with health and safety standards
- Collaborated with team members to achieve daily operational goals and maintain a positive work environment
Sales Associate
Ashoka Arts
Jalandhar, India
11.2021 - 12.2022
- Greet and assist customers in a friendly, professional manner, helping them find products and make informed purchasing decisions
- Drive sales by using upselling and cross-selling techniques, achieving an increase in store sales
- Handle customer inquiries, resolve complaints, and provide solutions to enhance customer satisfaction
- Operate cash register, process transactions, and handle returns and exchanges
- Maintain store appearance by organizing merchandise, cleaning, and ensuring all products are displayed according to company standards
- Assist in inventory management by restocking shelves and monitoring product levels
Education
Diploma - Communication Studies
Capilano University
North Vancouver, BC04-2025
High School Diploma -
DIPS
Jalandhar, India11-2021
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Flexible schedule
- Point of sale operation
- Cash handling accuracy
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Certification
Introduction to customer service excellence
Timeline
Team Member
Tim Hortons
12.2022 - 07.2024
Sales Associate
Ashoka Arts
11.2021 - 12.2022
Diploma - Communication Studies
Capilano University
High School Diploma -
DIPS