Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. .
Overview
4
4
years of professional experience
Work History
Shift Manager
Harvest Clean Eats
06.2023 - Current
Improved overall team of 7 people performance by effectively delegating tasks and providing clear instructions.
Kept accurate and detailed records of personnel progress and productivity.
Monitored daily and weekly key performance indicators to maintain on-track status.
Coached crew members to optimize performance and motivate toward more efficient work.
Implemented food cost and waste reduction initiatives to save money.
Reduced food waste by 30% implementing inventory management systems and optimizing ingredient usage.
Tracked food costs and adjusted menu pricing accordingly to maintain profitability while offering competitive prices for customers.
Managed kitchen staff, ensuring proper training and adherence to safety protocols for safe working environment.
Mentored kitchen staff to prepare each for demanding roles.
General Manager
Harvest Clean Eats
01.2024 - 02.2024
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Motivated staff to perform at peak efficiency and quality.
Collaborated with other departments to coordinate events and promotions.
Maximized quality assurance by completing frequent line checks.
Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.
Managed staff schedules and maintained adequate coverage for all shifts.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Boosted employee morale with regular team-building activities, improving communication and collaboration.
Oversaw food preparation and monitored safety protocols.
Supervisor
Reliure Concept
06.2021 - 04.2023
Established performance metrics for team, consistently tracking progress towards goals and making adjustments as needed.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Achieved results by working with staff to meet established targets.
Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
Developed staff skills through targeted training programs, resulting improved performance and career growth opportunities.
Delivery Driver
UPS
06.2021 - 08.2021
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Loaded and unloaded various delivery vehicles with correct order and balancing.
Quality Assurance Food Safety Technician
Good Food Company
02.2021 - 06.2021
Ensured compliance with food regulations by maintaining accurate documentation and records of quality assurance activities.
Streamlined sample management procedures by developing an efficient tracking system, reducing errors in documentation and improving overall turnaround time for results.
Provided support during recall events with timely investigation, analysis, and reporting ensuring proper resolution and minimizing potential impact on the company.
Electric Pallet Jack Operator
TLP
09.2020 - 03.2021
Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Worked As a Essential Worker During Corona Pandemic.
Package Handler
Intelcom
03.2020 - 09.2020
Proved successful working within tight deadlines and a fast-paced environment.
Drove forklifts, pallet jacks and other equipment to move materials.
Surrounded items in cling film, padded blankets, and tape to protect from damage.
Education
Some College (No Degree) - Trucking
Empire School
Toronto, ON
Networking And Internet Security - IT Network Security
CDI College
Montreal, QC
02.2022
High School Diploma -
PSEB
Punjab India
03.2019
High School Diploma -
Saint Joseph Convent School
India
03.2016
Skills
Quality Control
Cost Control
Customer Service
Problem and Complaint Resolution
Restaurant Operations
Food plating and presentation
Job Prioritizing
Stress Tolerance
Safety Compliance
Attention to Detail
Hardware upgrades
Software Patches
Project Management
Priority management
Strategic Planning
Languages
English
Native or Bilingual
French
Limited Working
Punjabi
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Timeline
General Manager
Harvest Clean Eats
01.2024 - 02.2024
Shift Manager
Harvest Clean Eats
06.2023 - Current
Supervisor
Reliure Concept
06.2021 - 04.2023
Delivery Driver
UPS
06.2021 - 08.2021
Quality Assurance Food Safety Technician
Good Food Company
02.2021 - 06.2021
Electric Pallet Jack Operator
TLP
09.2020 - 03.2021
Package Handler
Intelcom
03.2020 - 09.2020
Some College (No Degree) - Trucking
Empire School
Networking And Internet Security - IT Network Security