Open To Work
Tahia Zaman
Kingston,Ontario
Summary
Customer-oriented retail associate experienced in assisting customers, managing transactions, and maintaining store presentation. Proven ability to thrive in fast-paced environments while delivering top-notch service.
Overview
11
11
years of professional experience
Work History
Retail Customer Service Associate
Tim Hortons
Kingston, Ontario
09.2024 - Current
- Delivered excellent customer service and maintained a professional, friendly atmosphere.
- Managed transactions, orders, and customer inquiries efficiently.
- Resolved complaints promptly, ensuring customer satisfaction.
Retail Customer Service Associate
Tim Hortons
Kingston, Ontario
05.2018 - 10.2019
- Operated POS systems, prepared food, and ensured adherence to company standards.
- Assisted team members and maintained cleanliness during peak hours.
Retail Support Specialist
Rogers Communications
Sarnia, Ontario
10.2015 - 10.2016
- Handled customer calls, billing inquiries, and account support using CRM software.
- Achieved a high rate of first-call resolutions and positive customer feedback.
Education
Diploma - Accounting
05.2016
Coursework in financial accounting, managerial accounting, and tax preparation.
Skills
- POS operation
- Team collaboration
- Product knowledge
- Inventory management
- Customer satisfaction
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $200000/yrTimeline
Retail Customer Service Associate - Tim Hortons
09.2024 - Current
Retail Customer Service Associate - Tim Hortons
05.2018 - 10.2019
Retail Support Specialist - Rogers Communications
10.2015 - 10.2016
Lambton College - Diploma, Accounting