Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Armanjot Kaur

Surrey,BC

Summary

Dynamic customer service professional with a strong work ethic and integrity, experienced at McDonald's and Mucho Burrito. Proven ability to enhance customer satisfaction through effective communication and team collaboration. Recognized for reducing wait times and conducting impactful performance reviews, leveraging patience and empathy to foster positive relationships.

Overview

1
1
year of professional experience

Work History

Cashier

McDonald's
02.2025 - Current


  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Employee Service Representative

Mucho Burrito
03.2025 - 07.2025
  • Conducted regular performance reviews for team members, identifying areas for improvement and providing actionable feedback to enhance individual skills.
  • Served as a knowledgeable resource for both customers and colleagues, offering expert advice on company products and services when needed.
  • Reduced wait times for customer inquiries by implementing new scheduling procedures, improving overall accessibility to representatives.

Education

Associate of Arts - Sociology

Alexander College
Burnaby
05-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Order taking

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Employee Service Representative

Mucho Burrito
03.2025 - 07.2025

Cashier

McDonald's
02.2025 - Current

Associate of Arts - Sociology

Alexander College

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Armanjot Kaur