Alec Josef C. Serrano

Systems Administrator and Applications Developer with expertise in Microsoft 365, SharePoint, and cloud-based solutions. Skilled in system administration, application development, and IT support, with experience implementing and maintaining enterprise technologies to improve business operations. Strong background in database design, web applications, troubleshooting, and system security, with a proven ability to translate user requirements into functional technical solutions.

• Microsoft 365 & Administration: SharePoint (site creation, permissions, migrations), MS Teams, OneDrive, Power Apps, Admin Centre, Intune, Defender
• Operating Systems: Windows, UNIX, Linux (installation, configuration, troubleshooting)
• Databases & Cloud: SQL, PostgreSQL, MongoDB, Docker
• Programming & Development: .NET MVC, JavaScript, Python, React, Next.js, Node.js, C, C++
• IT Support & Networking: Incident management, LAN/WAN configuration, DNS/DHCP, system recovery
• Tools: Git, Jira, Team Foundation Server, remote desktop support, diagnostic utilities

• SM General Contractor Inc., Toronto, ON, Web Developer (Freelance) | Carpenter, 2025, Designed and deployed a corporate website for a renovation company, improving client engagement., Built a fully responsive site using HTML, CSS, JavaScript with integration of contact forms and client content management.
• Green Cart Store – eCommerce Platform, React, Node.js, MongoDB, Stripe, JWT, Developed a secure eCommerce system with product management, authentication, and Stripe payment integration., Built an admin dashboard with real-time updates and user management.
• Metropolitan Museum Explorer – Web App, Next.js, Express, MongoDB, Bootstrap, Created an application integrating the Met Museum API for artwork browsing., Implemented secure authentication, form handling, and server-side rendering for performance optimization.