MONICA SHENODA
Mississauga,ON
Summary
Organized and responsible university student excelling in fast-paced environments that prioritize efficiency. Proficient in multitasking and maintaining high productivity through effective time management. Thrives under pressure, demonstrating exceptional problem-solving skills and quick decision-making. Adaptable and friendly, seamlessly adapting to any given task. Confident that my skills and dedication will bring value to your company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Marshalls TJX Companies
08.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
SALES ASSOCIATE
Bouclair
06.2022 - 10.2022
- Handled credit and cash payments, as well as store credits
- Connected with other store locations for inventory and purchasing purposes
- Established personal connections with customers, exceeding customer service expectations
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
SALES ASSOCIATE
Perfume Shop
10.2021 - 05.2022
- Met merchandising standards by keeping store stocked and products faced
- Assisted customers with product selection to ensure customer satisfaction
- Greeted customers warmly and offered assistance
Education
Bachelor of Kinesiology (BKin) - KINESIOLOGY AND PHYSICAL EDUCATION
Wilfrid Laurier University
Waterloo, ON04.2026
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer engagement
Certification
CPR and First Aid Certified, 06/01/25
Timeline
Retail Sales Associate
Marshalls TJX Companies
08.2023 - Current
SALES ASSOCIATE
Bouclair
06.2022 - 10.2022
SALES ASSOCIATE
Perfume Shop
10.2021 - 05.2022
CPR and First Aid Certified, 06/01/25
Bachelor of Kinesiology (BKin) - KINESIOLOGY AND PHYSICAL EDUCATION
Wilfrid Laurier University
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