Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Mo Daher

Mississauga,Ontario

Summary

Creative Business Development and proposals writing Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities. Proactive manager with expertise in developing, implementing and strengthening marketing plans. Offers analytical, proactive approach to revamping strategies to meet changing needs. Talent for directing creative efforts and brand engagement combined with history of surpassing objectives.

Overview

8
8
years of professional experience

Work History

Senior Business Development Manager

Canada Courier System Inc.
Mississauga, Ontario
03.2021 - Current
  • Performs other related duties as assigned
  • Manage and adhere to campaign timelines and budgets by tracking revenue and expenses associated with assigned fundraising campaigns
  • Develop/modify marketing materials (brochures, recruitment, promotional flyers, pledge forms) to promote fundraising campaign
  • Maintain working knowledge of mission and programs to promote Society's fundraising, research, and patient initiatives
  • Perform other related duties as assigned
  • Develop strong relationships with volunteers, sponsors and key corporate & community leaders to support growth of program
  • Maintain working knowledge of LLS mission and its programs
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Devised SWOT analysis to create and execute business plan supporting achievement of established quotas.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Scheduled promotional activities in accordance with available inventory and staff resources.
  • Compiled product, market and customer data to generate informed sales and profit projections.
  • Applied consultative selling techniques to prospect senior management to close business.
  • Supported marketing teams, creating, deploying and optimizing campaigns for clients.
  • Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
  • Performed research to uncover potential target areas, markets and industries.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Negotiated, prepared and signed contracts with clients.
  • Created reports and presentations detailing business development activities.
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Identified distributor challenges related to corporate service offerings in order to formulate potential solutions.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Strategized and implemented successful approaches to revitalize underperforming product lines and create profit-generating enterprises.
  • Collaborated with sales and marketing departments to support business objectives and client acquisition.
  • Worked with existing customers to increase purchases of products and services.
  • Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
  • Directed successful SEO and link-building campaign to increase website's credibility and drive traffic.
  • Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.
  • Researched and identified opportunities for account growth, account penetration and market expansion.
  • Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
  • Consistently exceeded quotas through penetration of new accounts.
  • Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
  • Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
  • Generated new business with marketing initiatives and strategic plans.
  • Devised effective marketing, sales and other promotional initiatives.
  • Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.

President

Green Health Canada Inc.
Mississauga, Ontario
09.2013 - 03.2021
  • Implement organizational best practices with regard to recruiting and managing high level volunteers, revenue generation activities, expense and fiscal controls and marketing/promotions and logistics resulting in chapter revenue growth and achievement of revenue goals
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Monitored company inventory to keep stock levels and databases updated.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Used coordination and planning skills to achieve results according to schedule.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Oversaw daily operations to ensure high levels of productivity.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed team communications and information for meetings.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Participated in team-building activities to enhance working relationships.

Education

Diploma With Honors - Business Accountancy

CDI Colleges
Mississauga
02.2017

Bachelor of Science - Earth And Environmental Sciences

Yarmouk University
Irbid
08.1994

Skills

  • Detail-Oriented
  • Customer Complaint Resolution
  • Networking Events
  • Sales Records Management
  • Customer Trend Analysis
  • Customer Service
  • Problem Solving
  • Time Management
  • Sales Quota Management
  • Market Trend Analysis
  • Sales Program Coordination
  • Team Recruiting and Onboarding
  • Interdepartmental Collaboration
  • Verbal and Written Communication
  • Sales Projections
  • Sales Statistics Analysis
  • Decision Making
  • Operating Procedures and Policies
  • Budgeting and Expenditures
  • Relationship Building
  • Advertising Campaigns
  • Salesforce Software
  • Staff Training and Development
  • Performance Evaluations
  • Client Base Retention
  • Cross-Channel Marketing
  • Direct Sales
  • Enterprise Sales
  • Business Objective Analysis
  • Operations Management
  • Brand Development
  • Competitor Analysis
  • Data Confidentiality
  • Account Servicing
  • New Hire Onboarding
  • Business Analytics
  • Customer Billing
  • Territory Management
  • Aftermarket Sales
  • Data Analytics
  • Marketing Strategy Development
  • Lead Generation
  • Presentations and Public Speaking
  • Closing Techniques
  • Digital Sales
  • Document Management

Timeline

Senior Business Development Manager

Canada Courier System Inc.
03.2021 - Current

President

Green Health Canada Inc.
09.2013 - 03.2021

Diploma With Honors - Business Accountancy

CDI Colleges

Bachelor of Science - Earth And Environmental Sciences

Yarmouk University

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Mo Daher