
Dedicated and highly skilled Exchange server administrator with 10 years of experience in Messaging Administration, specializing in Office 365, Exchange Online and Exchange Onpremise.. Well-versed in ITIL and agile methodology. Holding Ontario graduate certificate in Web development. I would like to work as a developer and I am eager to contribute my skills to drive excellence in the projects.
Exchange server certificate renewal.
Planning, managing, and performing the Controlled DR plans
with the Business Continuity Management Team.
Applying security patches on Exchange servers.
Handled Major incidents(P1 & P2).
Enabled calendar federation with 3rd parties.
Troubleshooted Exchange mail flow issues, Troubleshoot Email delivery issues.
Fixed AAD Sync issues from Exchange 2010 to Office365.
Worked on Mailbox and Outlook issues.
Worked on Exchange server 2010 and EXchange online.
Worked on bulk/single mailbox migration from Exchange Onpremise server to Exchange online and vice versa.
Troubleshooted outlook and Mailbox issues.
Troubleshooted mailfow / mail delay and mail bouncing issues.
Create and Manage static and Dynamic distribution List
Microsoft Exchange 2010/2013/2016
Microsoft Office 365
Powershell Scripting
MySQL
Security and Compliance in Exchange Online
Ticketing Tools- BMC Remedy, SNOW
Proactive server health check analyze helped to server 100% server uptime and service availability
Automated Static and Dynamc DL creation and maintenance , that could reduce 20% of our workload.
Performed bulk mailbox migration from exchange 2010/2016 to Office 365, which helped to gain 30% of the revenue.
Maintained 98.5% SLA, helped in retaining customers(Shell petroleum, Liberty Global and Wipro Limited).
1. MCSA in Office 365
2. Developing Microsoft Azure Solutions (70-532)