Administrative assistant with 10 years of experience in the banking and finance industry, automotive vehicle sales, and in retail. Virtual admin assistant to 10+ sales people, calendar admin for VP for sales, Microsoft certified.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Associate
Savers Value Village
10.2022 - 07.2023
Managed customers' transactions using cash register
Assisted customers with inquiries on promos, issues, locating an item, and general recovery of items and floor maintenance
Scanned goods while ensuring pricing was accurate and issued refunds, exchanges, receipts
Administrative Assistant
Peerless Events and Tents
11.2021 - 08.2022
Customer representative for designated accounts and assisted Events Specialists on rental orders
Navigated the Point of Rental system for quotes, reservations, and payments
Communicated with clients for any modifications needed for their orders and with operations team for logistics & installation
Sales Professional
Mitsubishi Motors Corp
06.2019 - 10.2021
Responsible for overall sales target for the company
Communicated with customers via telephone, in person, direct messages, emails and matched the vehicle to cater to their needs
Created posts for Digital Advertising in Facebook and Instagram ads
Loans Operations Assistant
Maybank Philippines, Inc
08.2015 - 06.2019
Processed newly approved brand new or used auto loans from marketing
Daily transactions included clearing, and printing of Manager’s Checks, releasing of checks to dealers & agents, receiving & verifying checks& insurance renewal policies from existing clients, releasing paid off documents, and applying payments to corresponding loan accounts
Customer Service and Sales Associate
East West Banking Corp
11.2014 - 08.2015
In charge of daily over-the-counter transactions such as cash deposits, check deposits, foreign money exchange, miscellaneous receipts, disbursements, check encashment, and withdrawals.
Account openings, secondary custodian of accountable forms, and cash vault activities.
ATM retrieval and loading custodian
Education
Post Graduate Diploma - Office Administration - Legal
Centennial College
Toronto, ON
04.2024
Bachelor's Degree - Business Administration in Marketing Management
University of San Carlos
Cebu City, PH
03.2013
Skills
Written and verbal communication
Time management
Organization
Attention to detail
Independence
Computer proficient
Problem-solving
Customer service
Multitasking
Teamwork
Certification
Microsoft Word 2019
Microsoft Excel 2019
Microsoft Outlook 2019
Microsoft Office Specialist 2019
Timeline
Operations Associate
Savers Value Village
10.2022 - 07.2023
Administrative Assistant
Peerless Events and Tents
11.2021 - 08.2022
Sales Professional
Mitsubishi Motors Corp
06.2019 - 10.2021
Loans Operations Assistant
Maybank Philippines, Inc
08.2015 - 06.2019
Customer Service and Sales Associate
East West Banking Corp
11.2014 - 08.2015
Post Graduate Diploma - Office Administration - Legal
Centennial College
Bachelor's Degree - Business Administration in Marketing Management