Ella Geng
Delta,BC
Summary
I am a 17-year-old seeking a customer service position, as I possess strong interpersonal skills and genuinely enjoy interacting with others. I have a highly flexible schedule and am eager to contribute. I am focused on saving for college while also supporting my family during a challenging time. As a fast and dedicated learner, I am confident I would be a valuable asset to your team.
Overview
7
7
years of professional experience
Work History
Freelance Artist
Myself
11.2024 - 02.2025
- Promoted artistic services effectively through the platform "Little Red Book," successfully building an online presence and attracting clients.
- Completed over 10 unique, customized digital art commissions tailored to client requirements.
- Demonstrated strong communication skills by actively addressing customer suggestions and resolving complaints in a professional manner.
- Maintained high standards of customer satisfaction through respectful and attentive interactions.
- Delivered high-quality, personalized artwork within deadlines to enhance client trust and loyalty.
- Utilized creative skills and digital tools to produce distinctive art pieces that met or exceeded expectations.
Student Assistant
Fraser Valley Church
08.2021 - 11.2024
- Provided care and supervision for children aged 2-12 over a four-year period at Life Church.
- Developed strong communication skills, effectively interacting with both children and adults.
- Gained proficiency in resolving conflicts and issues calmly and efficiently.
- Ensured a safe and engaging environment tailored to the needs of children across various age groups.
- Facilitated activities that promoted social, emotional, and cognitive development in children.
- Demonstrated reliability and commitment through consistent volunteer contributions to the Organization
Student Assistant Volunteer
DSS Elementary After School Band
09.2023 - 02.2024
- Followed instructions provided by the supervising teacher to ensure alignment with program objectives.
- Directed a small ensemble, providing individualized support to students requiring assistance with their instruments.
- Maintained a supportive and constructive learning environment, fostering positive relationships with both teachers and students.
- Facilitated music education in an afterschool setting, promoting skill development among elementary-level students.
- Encouraged collaborative teamwork within the ensemble while addressing individual learners' unique challenges.
- Contributed to the overall success of the program by demonstrating strong communication and organizational skills.
Report Writer
Leaders Of Tomorrow
08.2021 - 12.2023
- Drafted concise and comprehensive reports summarizing student speeches delivered during public speaking classes.
- Ensured clarity and accuracy in written assessments to reflect students' progress and performance effectively.
- Facilitated the communication process by preparing reports for distribution to parents, providing insights into their children's development.
- Maintained consistency and professionalism in all documentation to uphold organizational standards.
- Promoted parental engagement by delivering actionable feedback through well-crafted performance summaries.
- Contributed to the organization's mission of improving students' public speaking skills by documenting achievements and areas for improvement.
Student Teacher
Ding Ding English Club
04.2018 - 10.2020
- Development of tailored learning objectives for individual students, ensuring alignment with their proficiency levels and progress goals.
- Facilitation of language learning that enabled students with no prior experience to achieve near fluency in English.
- Establishment of meaningful and collaborative relationships with students, teachers, and fellow club members to foster a supportive educational environment.
- Design and execution of interactive lessons conducive to rapid skill acquisition and long-term retention.
- Contribution to the overall success of the Ding Ding English Club through commitment to high-quality teaching standards.
- Continuous adaptation of teaching methods based on student needs, promoting engagement and effective learning .
Education
High School Student - High School
Delta Secondary
Ladner, BCSkills
Time Management
Interpersonal Skills
High emotional intelligence
Trend/fashion awareness
Quick effective learner
Passionate personality
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Freelance Artist
Myself
11.2024 - 02.2025
Student Assistant Volunteer
DSS Elementary After School Band
09.2023 - 02.2024
Student Assistant
Fraser Valley Church
08.2021 - 11.2024
Report Writer
Leaders Of Tomorrow
08.2021 - 12.2023
Student Teacher
Ding Ding English Club
04.2018 - 10.2020
High School Student - High School
Delta Secondary
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