Arshpreet Kaur Mangat
Etobicoke,ON
Summary
Recent BBA graduate with a specialization in Project Management and over 2 years of hands-on experience in customer service at Panago Pizza. I am seeking to leverage strong communication, problem-solving, and leadership skills to contribute effectively to a professional environment. I am eager to apply academic knowledge and practical experience to support organizational goals and foster personal growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pizza Customer Service Representative
Panago
Etobicoke, ON
10.2021 - Current
- O Provided high-quality customer service in a fast-paced environment
- O Handled customer inquiries, complaints, and feedback effectively
- O Collaborated with team members to ensure smooth operations and customer satisfaction
- O Conducted daily Financial Management Planning (FMP) tasks, including entering daily stock data into Excel sheets to calculate cheese and box count sales
- O Managed payroll entries and ensured accurate processing of employee payments.
Education
Bachelor of Business Administration (BBA) - Project Management
Yorkville University
concord, ONRelevant coursework in project management, operations management, strategic management, and financial management. -
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Problem Resolution
- Computer Proficiency
- Money handling abilities
- Complaint Handling
- Microsoft Excel
- Client Relations
- Customer satisfaction measurement
- Scheduling
- Product Knowledge
- Paperwork Processing
Certification
Tableau (Data Visualization)
Food Handler certificate
Payroll management
Languages
English
Professional Working
Timeline
Pizza Customer Service Representative
Panago
10.2021 - Current
Bachelor of Business Administration (BBA) - Project Management
Yorkville University