ADAMU LAIDO
Summary
An enthusiastic and responsible individual with a passion for engaging and collaborating with people of all ages. Recognized for strong communication, leadership, and interpersonal skills. Highly organized, detail-oriented, and adaptable, with the ability to work efficiently under pressure while maintaining a positive attitude.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Ericsson Global Services
11.2023 - 12.2024
- Enhanced social media presence through regular, engaging posts, increasing audience interaction by 20%.
- Created and executed marketing strategies, boosting brand recognition across key demographics.
- Conducted in-depth market research to refine target audience strategies.
- Assisted in planning and executing product launches, driving successful outcomes with a 25% increase in customer engagement during the launch period.
Volunteer Work
N.E.E.D.S. Inc
12.2022 - 10.2023
- Coordinated food and snack sales for school fundraising initiatives, for community support.
- Facilitated sales of various items to generate funds, meeting fundraising goals.
- Addressed student concerns and provided timely, effective solutions.
- Assisted in meal preparation and distribution, supporting the school's operational needs.
Sales Associate
Winners
03.2021 - 10.2022
- Processed sales transactions, returns, and exchanges with accuracy and efficiency.
- Provided detailed product information during customer inquiries and conducted product demonstrations.
- Maintained inventory accuracy through weekly stock audits and ensured visually appealing, well-stocked displays.
- Consistently surpassed monthly sales targets by 15%.
- Communicated effectively with supervisors to prioritize tasks and enhance daily operations.
Backroom Associate
Nuburger
05.2020 - 02.2021
- Conducted regular stock counts, ensuring inventory accuracy and minimizing discrepancies.
- Restocked shelves and assisted with displays to maintain a well-presented store.
- Communicated effectively about stockroom status and inventory levels to enhance operations.
- Maintained a clean, organized, and hazard-free backroom.
- Demonstrated strong organizational and time-management skills, working independently and within a team.
Education
Computer Science -
University of Manitoba
Winnipeg, MB07.2026
Skills
- Time management
- Computer proficiency (MS Office, POS systems)
- Social media management
Technical Skills
- Customer service
- Communication and interpersonal skills
- Team collaboration and leadership
Soft Skills
Certification
Standard First Aid & CPR/AED Level C
Timeline
Customer Service Representative
Ericsson Global Services
11.2023 - 12.2024
Volunteer Work
N.E.E.D.S. Inc
12.2022 - 10.2023
Sales Associate
Winners
03.2021 - 10.2022
Backroom Associate
Nuburger
05.2020 - 02.2021
Standard First Aid & CPR/AED Level C
Computer Science -
University of Manitoba
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