Administrative Assistant with a diploma in Office Administration, experienced in scheduling, document preparation, records management, and customer service. Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Teams, with strong organizational and communication skills.
Overview
1
1
year of professional experience
Work History
Volunteer
Non-profit Organization
Toronto, Canada
06.2025 - Current
Collaborated with volunteers and staff; communicated needs and updates clearly to support smooth service.
Demonstrated reliability, time management, and willingness to learn in the organization.
Education
Diploma - Administrative Assistant
ICS Canada, British Columbia, Canada
06-2025
Business communication, office procedures, records management, customer service, and Microsoft 365 applications.
Skills
Calendar and email management
Meeting coordination
Document preparation and formatting
Data entry and spreadsheets
Customer service and phone/email etiquette
Records management and confidentiality
Microsoft Word
Excel
PowerPoint
Outlook
Teams
SharePoint
OneDrive
PDF editing
Office equipment
Google Sheets
Certification
Excel, Power Bi certifications
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved 90% document accuracy verifying through effectively helping with Data Collection for the company.