Terresa Buffham
Oxford Station,ON
Summary
My experience in the past an current jobs have assisted to expand my knowledge and set in customer service. I work in a timely manner to complete each expected task. I believe in being a team player and love a great challenge.
Additional training and experience with PPE, MSDS and WHIMIS. Maintains inventory and safe keeping of chemicals on site.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
Work History
RBC Royal Bank
Astrid Diabio
05.2019 - Current
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Responded to customer requests for products, services, and company information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Conducted training sessions for new hires, ensuring consistent level of service across the team.
- Customized support strategies for high-priority clients to ensure their specific needs were met.
Chartwells- St Michael Catholic High School
Astrid Diabio
03.2009 - 05.2019
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
O'Farrell Financial
Dermid O'Farrell
09.2007 - 03.2009
RB Heating and Air Conditioning
Rick Buffham
09.2004 - 09.2006
Education
Graduate Certificate - Office Administration
Algonquin College
Ottawa, ON08-1991
Skills
- Discrete Trial Training
- Behavioral assessment
- Social Skills Development
- Data Collection
- Teamwork and Collaboration
- Attention to Detail
- Adaptability and Flexibility
- Hazard Identification
- Hazardous Materials Management
- Personal Protective Equipment
- Environmental Monitoring
- Waste Management
- Industrial hygiene
Languages
English
Professional Working
Additional Information
since being with RBC I have taken volunteering within the community very seriously and have donated to CHEO over $5000.00 from raising funds by organizing events.
Timeline
RBC Royal Bank
Astrid Diabio
05.2019 - Current
Chartwells- St Michael Catholic High School
Astrid Diabio
03.2009 - 05.2019
O'Farrell Financial
Dermid O'Farrell
09.2007 - 03.2009
RB Heating and Air Conditioning
Rick Buffham
09.2004 - 09.2006
Graduate Certificate - Office Administration
Algonquin College
Similar Profiles
Paw MooPaw Moo
Urban Roots at Astrid BergerUrban Roots at Astrid Berger
Teuta BerishaTeuta Berisha
McDonald's at Astrid Eisenschink-RampfMcDonald's at Astrid Eisenschink-Rampf
Megan ParksMegan Parks
Peer Health Educator at Peer Health EducationPeer Health Educator at Peer Health Education